Learning Resources Center Coordinator - HAC

Do you like the stability of a company that has been around for 140 years but the excitement and energy of a new company poised for growth? Do you enjoy your profession but really desire to make a difference in your community?

Heald College may be the right place for you. Heald College is a career college founded in 1863 that prepares students for academic, personal, and professional success through quality career- focused programs that develop skills to last a lifetime.

We are gearing up for a very exciting period in our long history and currently have an opening for a Learning Resource Coordinator at our Hayward campus. The Learning Resource Center (LRC) Coordinator assists the LRC manager with activities relating to programs, services, and events associated with enhancing student satisfaction, success, retention, and program completion for the campus.

Responsibilities for this position include:

• Assist the LRC Manager, Director of Student Services, Director of Academic Affairs and Program Directors in implementing initiatives to increase student attendance and student participation in activities designed to drive student success and satisfaction.
• Provide support for students and faculty using of learning resources available in the LRC including EBSCO and other online databases and research tools.
• Assist in maintaining the physical and electronic holdings of the LRC.
• Document student and faculty use of the LRC and its resources and assist in compiling periodic usage reports to campus and CAO administration.
• Procter COMPASS testing in compliance with all policies associated with COMPASS test administration.
• Procter Challenge Exams.
• Procter class make-up testing.
• Track attendance and participation in Student Mentoring and Tutoring programs.
• Assist with tutoring for Ability to Benefit (ATB) students in preparation for completion of the GED.
• Assist with workshops for students.
• Provide support for College Success classes.
• Check in and out campus multimedia equipment.
• Assist with calls to students as directed.
• Assist with and support student learning centered activities (e.g. inter-program Jeopardy, Learning Olympics, creative learning outcome activities).

To successfully fulfill the functions of this position, the ideal candidate will possess:

• Associates degree or significant ongoing progress towards a degree required.
• Experience in an academic environment as a student, instructor, or staff member.
• Student/working experience at Heald preferred.
• Strong student-centered focus; commitment to student satisfaction and success.
• Effectiveness in working in teams, focusing on student success, customer service, and service excellence required.
• Proven, excellent interpersonal communication skills and ability to work with a diverse student population.

To be considered for this opportunity, please submit your resume via email to careersbayarea@heald.edu Please include job code LRCC-HAC in the subject of your email

Heald College is an Equal Opportunity Employer.