Microsoft Computer and Network Technician

Job Purpose:
Supports Customer Information technology by troubleshooting issues; installing facilities; maintaining performance.

Duties:
* Establishes network performance by installing voice, data, local and wide area networks, communications software, equipment, and network facilities.

* Maintains network performance by troubleshooting customer issues and repairing equipment and network software.

* Optimizes network performance by researching software and equipment.

* Maintains records by documenting procedures used.

* Helps prepare reports by collecting information.

* Maintains quality service through adherence to organization standards.

* Maintains technical knowledge by thorough research of knowledge base; reviewing publications; attending workshops when assigned.

* Contributes to team effort by accomplishing related results as needed.

* Maintains Internet connectivity by monitoring IP equipment/software, testing access to multiple circuit connections.

Skills/Qualifications:
Electronics Troubleshooting, LAN Knowledge, VPN, Multi-tasking, On-Call, Networking Knowledge, Network Hardware Configuration, Network Maintenance, Network Performance Tuning, Network Troubleshooting, Developing Standards

Benefits:  We offer paid time off, health insurance, and retirement.