NOC Technician - TOP SECRET Clearance Required!

DKW manages and operates a Top Secret (TS)/Special Compartmentalized Information (SCI) Network Operations Center for a Secure Teleconferencing System and a Crisis Management Network (CMN) which is made up of Secure Fax machines on a 24/7/365 basis. This network is monitored using HP Open View and Solarwinds. DKW personnel perform customer support (Tier I) through the management and operation of a Help Desk, where we support interactions with customers who may have issues regarding equipment on the network. Services performed include: tracking problems using a ticketing system; troubleshooting equipment and system failures; application settings and configurations; rapid interaction with remote sites and support agencies; monitoring LAN/WAN links to ensure quality connectivity throughout the secure network; and resolving LAN/WAN equipment failures through efficient problem resolution. This position is for shift work. Individual will work 12 hr days (6am-6pm for day shift and 6pm to 6am for night shift. 3days on and 3 days off). Position will also rotate from day shift to night shift every 3 months. Parking is paid for by DKW for the year. Metro Accessible.

ACTIVE TOP SECRET CLEARANCE REQUIRED!!