Nortel Voice Service Installer / Engineer

Convergent Communications is a premier Nortel distributor.


Convergent establishes Nortel communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.


Convergent Communications is seeking a talented Nortel installation / field engineer to join our staff. Convergent offers great benefits, including 401K, insurance, company vehicles, and an immediate signing bonus. In addition to these great benefits, Convergent offers it’s employees with the opportunity to expand their knowledge through Nortel, Microsoft, Cisco, and other advanced application training.  

 

Duties:
* Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.

* Verifies service by testing circuits, equipment, and alarms; identifying, correcting, or escalating problems.

* Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.

* Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.

* Maintains customer rapport by listening to and resolving concerns; answering questions.

* Support company wide expansion efforts to obtain new customers.

* Maintains safe work environment by following codes, standards, and legal regulations.

* Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

* Must be available for after hours & week-end work.

* Updates job knowledge by participating in educational opportunities; reading technical publications.

* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Provisioning, Telecommunications Knowledge, Telecommunications Systems Engineering, Telecommunications Technologies, Provisioning, Technical Understanding, Dependability, Attention to Detail, Independence, Functional and Technical Skills, Documentation Skills, Decision Making, Technical Zeal, Attention to Detail, Verbal Communication, Documentation Skills, Audiovisual Maintenance.  Qualified applicants will also have the following certifications/knowledge/experience:

 

Business Communication Manager 50/200/400

CallPilot Installation & Maintenance

Communication Server 1000 

CS1000 & IP Networking Design 

CS1000 Installation, Maintenance & Configuration 

CS1000 Database Administrator

M-1 Call Routing for ITG

Meridian 1 Installation & Maintenance

Meridian 1 - SL1 Digitial Interface Products

Meridian 1 - SL1 ISDN/PRI Installation & Maintenance

Optivity Telephony Manager (TM )

Option 11E Installation, Maintenance & Database

Succession 1000 IP Essentials 1000/1000M

Symposium Call Center Server Client Admin & Management

Symposium Call Center Server Scripting 1

VoIP Technologies, Converged IP Telephony Solution
Http://www.cc-stl.com
Http://www.sagesip.com





Relocation packages may be available for those that have a match experience.