Sales Engineer/Solution Architect, Northeast Region

Sales Engineer/Solution Architect

Northeast Region

ClearCube delivers centralized desktop computing solutions that leverage its Sentral centralized management software to integrate powerful PC blade technology, cutting-edge user access devices and expert professional services to give organization comprehensive, high-performance centralized computing and virtual desktop solutions.

ClearCube has thousands of customers around the world in the financial services, government, education, healthcare, and manufacturing industries. ClearCube has won numerous awards, including InfoWorld’s prestigious "Technology of the Year Award" for the best blade system in 2007.

JOB SUMMARY:

The essence of the Solution Architect role is the conversion of the requirements into an architecture and design that will become the blueprint for the solution being created. Additionally this job will confer with existing and prospective customers, assess customer need, and sell technical and Professional services. Candidate must have the ability to collaborate with sales teams and partner communities to understand partner/customer requirements, to promote the sale of ClearCube products, and to provide sales support.

Essential Functions:

·  Plan and modify product configurations to meet partner/customer requirements.

·  Confer with customers and engineers to assess equipment needs and to determine system requirements.

·  Provide Pre Site Survey and Assessments for all new opportunities.

·  Provide technical assistants on partner proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.

·  Help Partners and Account Executives sell products requiring extensive technical expertise and support for installation

·  Recommend improved products to partners/customers, documenting how such changes will lower costs or increase production.

·  Prepare and deliver technical presentations that explain products or services to partners/ customers and prospective customers and provide onsite field training to partners /customers 

·  Requires the ability to travel to Partners, customers, and on-site locations up to approximately 50%.

Technical Qualifications

·  Implementation or Production Management Exposure to the one or more of the following Operating Systems in a managed network environment or enterprise - REQUIRED

o Microsoft Windows XP Professional/Vista Business

o Microsoft Windows Server 2003/2008

o Linux (RHEL/FC, Ubuntu, Suse)

·  Working knowledge of the power, limitations and best practices of Microsoft Active Directory Services (2000/2003/2008) including Dynamic DNS, DHCP and GPOs - REQUIRED

·  Understanding of the fundamentals of IP networking (Routing, TCP and UDP Ports, Network Services)

·  Understanding of the core hardware components of an x86 PC and/or x86 Server –

·  Implementation or Production Management Exposure to one or more of the following Enterprise Applications:

o ClearCube Management Suite/Sentral (a plus)

o Symantec Ghost or other block-level desktop imaging applications

o VMware Virtual Center/ESX (VCP a plus)

o XenEnterprise/CitrixXenServer (XSCP a plus)

o Microsoft Softgrid or SMS (MSCEMCSA a plus)

o Altiris Management Suite (ACP/ACE a plus)

o Citrix Presentation Server/XenApp (CCACCEACCIA a plus)

o Citrix Provisioning Server/Ardence (CCACCEACCIA a plus)

o SAN / NAS and IP storage protocols iSCSI & NFS helpful.

·  Experience in migrating or managing a Centralized End User Desktop Environment (roaming, hoteling, non-persistent desktops)

QUALIFICATIONS:

1.  Bachelor’s degree in engineering, or equivalent experience.

2.  A minimum of 3 years of work-related skill, Blade/ hardware architecture knowledge, or experience. Working knowledge of the practical application of engineering science and technology.

4.  Knowledge of principles and methods for showing, promoting, and selling products or services while using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

6.  Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources to support  partner deployments methodologies

7.  Excellent verbal and writing skills; in addition, ability to present information to an audience.