Account Coordinator -- Front Line Client Services for Successful IT Consulting Firm

Account Coordinator -- Front Line Client Services for Successful IT Consulting Firm

Provide exceptional client support for the high-profile Silicon Valley clients of a successful IT consulting firm and thrive in our team-oriented environment! As our Account Coordinator, you will schedule our engineers for client engagements and also serve as the "voice" of InfoPartners, delivering excellent customer service to both clients and in-house staff. This is a critical support position that could serve as the entry point to various career paths within our growing company including Accounting, Project Management, Office Management, Account Management or Sales. Our company is stable and profitable and we provide employees with a supportive atmosphere for continued professional growth.

InfoPartners provides outsourced computer and network support 24x7, both onsite and remotely, for small businesses throughout the San Francisco Bay Area. The company has defined its service quality by supporting many of the most demanding Venture Capital, life science, Professional Service and financial firms in Silicon Valley. Founded in 1994 and headquartered in San Carlos, California, InfoPartners has built a reputation for premier quality computer and network support priced to serve the needs of small businesses. InfoPartners is privately-held, internally-funded and profitable. We offer employees a complete and very competitive package of base compensation, aggressive incentives and a full benefits package including medical, dental, and vision insurance, and 401(k).

As Account Coordinator, you will be based in our headquarters in San Carlos, CA. Your primary mission is the accurate scheduling of engineers for client engagements on a hourly to monthly basis, so your MS Outlook skills and attention to detail will be important. Previous client-facing experience and excellent communication skills will enable you to maintain and grow client relationships on multiple accounts while providing top-notch customer service. Your ability to operate under pressure, meet deadlines, and manage time effectively will ensure your success in our fast-paced, dynamic environment. A background in IT or engineering is not necessary, but an aptitude for understanding technology and an interest in the industry will serve you well in this role.

All applications for this position are accepted via our online interview system, managed by Accolo. You can begin the interview process or refer someone you know by going to this link:

http://jobs.accolo.com/13100

Once you have completed the interview, your information will be sent directly to the hiring manager for decisions on the next steps. Regardless of the outcome, InfoPartners or Accolo will keep you updated as to your status by e-mail or phone.

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