Business Analyst/Consultant

Opportunities at Oakwood continue to be abundant – we have been selling exciting, cutting edge opportunities.  Some of those opportunities are exclusive to Oakwood within the St. Louis marketplace.  Oakwood Systems Group is in its 26th year of business.  As the leading provider of Microsoft services in the St. Louis and surrounding area, we are both a Managed and Gold Partner.

 

Position Description:

The Business Analyst is responsible for working with clients to understand their current and emerging business issues, along with developing application requirements used by technical team members to design, create and deploy business solutions.  The Business Analyst also serves as a primary facilitator and driver of business improvement opportunities with our clients.   

 

Role Summary:

The Business Analyst is a member of the development team and handles a variety of roles ranging from requirements gathering, process improvement, test case development and end user training.  The means by which the Business Analyst defines application or system requirements varies but will usually take the form of conducting one-on-one interviews, group interviews or workshops, facilitated sessions and review of existing process and system flow.  They would also work with clients on process improvement initiatives.  Additionally, the role may require the individual serve as a tester and trainer for the application or system that the project team develops and implements.

 

Primary Tasks:

· Thoroughly understand the business and the issues to be solved

· Document clearly the requirements for the solution

· Assist in the management of client expectations

· Assist in the development of the company through proposal preparation

· Work with clients to support or lead process improvement initiatives

 

Secondary Tasks:

· Develop test cases used in system and integration testing

· Conduct testing and clearly document testing results

· Develop training materials and conduct client training on the new application of system

 

Required Skills and Experience:

· Knowledge and experience with requirements gathering techniques including Joint Application Development (JAD), One-on-One Interviews, Use Case development

· Ability to communicate effectively with different levels of management, as well as both the business and technical communities

· Excellent verbal/written communication and presentation abilities

· Demonstrated ability to be productive independently and/or as a team member

· 4 years experience in business and a Masters in Business Administration preferred

· Consulting experience in deploying software is a plus

· Professional image and demeanor with the ability to present oneself in a consultative, confident manner

· Possesses an entrepreneurial nature with the capability to understand multiple facets of a business environment along with an interest in contributing to Oakwood Systems Group, Inc.

· Exceptionally strong organizational, interpersonal and analytical skills

· Exposure to or knowledge of OO Tools/Technologies:

o  Front-end: ASP.NET, ASP, JSP, HTML, XML, 3rd Party (i.e. Broadvision)

o  Middleware:  COM/DCOM, Websphere, Webmethods, MQseries

o  Database:  SQL Server, Oracle, Informix, DB2

o  Languages:  VB.NET, C#, C++, Java

o  Tools:  MS Office, MS Project, Rational Rose (or similar), Source Safe, Erwin

o  Testing Tools:  Rational, Mercury Interactive, Seagate

· Diverse exposure to industries, solutions (i.e. eBusiness, DW, CRM, etc.) and platforms a plus

· Open to the potential for travel

 

Standard of Performance:

· Demonstrate a strong commitment to the client and other members of the team

· Possess a professional, dependable attitude that is oriented towards finding and keeping customers, with a cooperative and positive spirit in working with other team members

· A high level of customer satisfaction which exceeds standard levels of performance

· Complete project work within the estimated timeframe while accurately fitting the client’s expressed needs and goals

· Continually increases business and technical knowledge

· Promotes Oakwood in every aspect of consulting, sales engagements and community endeavors

· Participate in the group meetings of the practice and the branch

 

We have earned five Microsoft competencies and eight Specializations.  They are:

Advanced Infrastructure Solutions (Active Directory Specialization)

Advanced Infrastructure Solutions (Exchange Migration and Deployment Specialization)

Advanced Infrastructure Solutions (Systems Management Specialization)

Business Process and Integration

Custom Development (Web Development Specialization)

Data Management (Business Intelligence Specialization)

Information Worker (Enterprise Content Management and Forms Specialization)

Information Worker (Enterprise Project Management Specialization)

Information Worker (Portals and Collaboration Specialization)

 

Within Oakwood we offer our clients four service offerings:

Advanced Infrastructure Solutions

Enterprise Project Solutions

Business Intelligence Solutions

Business Application Solutions

 

Oakwood has achieved its Microsoft Gold Partnership status for the ninth year in a row! 

 

We hire permanent Consultants to support our project work.  Our corporate office is in St. Louis, MO, with a second office in Nashville, TN.

 

Why not join an innovative, growing team where your opinion matters!