Business Process Outsourcing Leader

Job Category:Business Process Outsourcing Leader Primary Location:USA-TX: TEXAS-IRVINGSchedule:Full-time Job Type:Regular Employee Status:Regular No Job Posting: 03/13/2008Description: Primary function: Coordinates all post collection activity for a sub-prime automobile loan portfolio.Creates and maintains company post collection policies and procedures/ensuring policies and procedures, as well as State and Federal laws are followed on post collection accounts. Initiate repossession and remarketing of collateral. Provide recovery efforts and administration on bankrupt accounts. Coordinate and direct outside counsel on legal matters/filing VSI and default claims..Essential Job Functions Works in conjunction with the business development team in representing the company's outsourcing capabilities to potential clients. Accompanies sales team to client sites, gathers data, provides input and assists in client evaluation. Structures moderately complex sourcing propositions across processes, applications and infrastructure in conjunction with business strategy. Provides input into pricing of proposition. Provides complex analysis and documentation of client requirements to provide appropriate data to project development and implementation team for client(s). Creates complex client-specific process flow charts and templates, manuals, handbooks and other outsourcing documentation. Identifies metrics to assess outsourcing effectiveness. Summarizes results and prepares reports for management. Identifies additional product/services opportunities in client organization and follows up with client and/or business development team. Evaluates current, internal processes and maintains currency with industry trends and forecasts. Recommends and implements approved modifications and/or new processes to maintain competitiveness in the industry. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in business administration, information technology, computer science or related field preferred Seven or more years of business process outsourcing, consulting or systems implementation experience Experience working with business processes Experience working with information technology applications and infrastructure Knowledge of Bankruptcy policies and procedures and the Fair Debt Collections Practices Act.Other Qualifications Good organization and time management skills Good communication, presentation and facilitation skills Ability to conceptualize, design, develop and apply business and management consulting applications and services Ability to strategically assess clients' business and identify improvement opportunities Ability to define specific solutions within an abstract environment Willingness to travel Remote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:None Create Success