Client Communications Representative

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, we are the indispensable partner to 60,000 clients in 10,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, we work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,000 associates, including 1,200 research analysts and consultants in 75 countries. For more information, visit gartner.com. Your Thinking Matters Here: At Gartner, what you say matters — not just to us, but to our 60,000 clients worldwide. Together, our associates deliver the technology-related insight necessary for our clients to make the right decisions, every day. We are the most influential voice in technology today, helping the world's most successful IT and business leaders make critical strategic and investment decisions. 65% of the Fortune 1000 and 80% of the Global 500 support their key technology decisions with Gartner insight. What Makes Gartner Unique: Gartner, Inc. is the leading provider of research and analysis on the global information technology industry. Gartner serves more than 60,000 clients, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company focuses on delivering objective, in-depth analysis and actionable advice to enable clients to make more informed business and technology decisions. The Company's businesses consist of Gartner Research and Events for IT professionals; Gartner Executive Programs, membership programs and peer networking services; and Gartner Consulting, customized engagements with a specific emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 3,700 associates, including 1,200 research analysts and consultants, in 75 locations worldwide. For additional information, visit www.gartner.com. What We Offer: In addition to our highly competitive base salary and commission structure, our benefits are first class. We offer: * Company paid life insurance, long-term disability pay, short-term disability pay, and optional supplemental insurance. * Full medical, including prescription drug coverage, Dental, and Vision * 401K with 100% company match up to 4% with no vesting period. * Profit sharing that is added directly to your 401K of 1% of salary up to $2050 * Employee Stock Option Purchase Plan in which you can purchase stock for 95% of our stock’s opening or closing price (whichever is lower) * Work/life balance is important to us, you accrue 20+ days of paid time off per year and we actually want you to take it! …and an additional 9 paid holidays Position Description Description:Each representative answers a large percentage of questions immediately while routing deeper level questions to the appropriate resources within Gartner for assistance. This position is highly visible (internally and externally) requiring excellent communication skills, flexibility and intuitive thinking. As the first point of contact for many Gartner clients or prospects, it is imperative that the total experience is positive, beginning with the Client Communication Center. This position is responsible for answering, providing up to date Gartner information and facilitating general inbound calls, emails and facsimiles.Qualifications:- Excellent communication skills.- Knowledge of probing questioning techniques.- Strong computer skills.- Ability to absorb large amounts of information from various sources.- Ability to work under pressure.Salary/Benefits: Salary commensurate with experienceJob Location: NOAMERICA - United States - CT - Stamford, CTJob Number: RUSAGTNR127-594385Company URL: http://www.gartner.com