Data Center Technician

Autonomy, a global leader of infrastructure software for the enterprise, is changing the fundamental way information is processed allowing organizations to both monetize the value of their information and protect the associated risks.  Founded in 1996 with a vision that the ability to process unstructured information would become a strategic must-have, Autonomy has grown into one of the most valuable software companies in the world with a market capitalization of $4 billion. Recognized as the market share leader in enterprise search and e-mail archiving, Autonomy has a global customer base of 17,000, with more than 400 partners and 300 OEMs across all software sectors.

Autonomy ZANTAZ is redefining Information Risk Management (IRM) by proactively automating the full spectrum of consolidated archiving, e-discovery, analytics, real-time policy management and records management uniquely in one system. Autonomy ZANTAZ is the first and only vendor to create a consolidated archive of all information sources including email, IM, enterprise systems, voice and video, leveraging Autonomy’s reach into enterprise information sources for many of the Global 2000.  In addition to offering enterprise-class software, Autonomy ZANTAZ’ software as a service (SaaS) offering is the most scalable and secure IRM solution with over 5 petabytes and 15 billion messages stored and more than 16 billion pages in litigation review all hosted at high-security data centers. Autonomy ZANTAZ is the de facto standard for regulators, securities firms and enterprises in use at the SEC, NYSE, 14 of the top 20 financial institutions, 9 of the top 10 global law firms and over half of the Fortune 25.

With headquarters in Pleasanton, California, and offices in Boston, Chicago, New York, London and Ottawa, Autonomy ZANTAZ delivers its customer-driven solutions through a worldwide network of strategic partnerships and alliances, as well as a direct sales force.

 

Summary

Work in Sacramento data center performing server maintenance, media backups and racking new equipment.

 

Essential Duties and Responsibilities

· Ensure new equipment is racked and cabled per scheduled dates.

· Ensure servers are repaired in timely manner.

· Provide media handling support for back up engineer

· Ensure site is clean, well documented, and all work conforms to production standards.

 

Will employee be managing/supervising employee(s)? No.

 

Qualifications

· Ability to support and manage multiple servers including Linux, Solaris, and Windows NT/2000.  Including hardware and software troubleshooting and maintenance.

· Ability to work cross functionally in a positive and supportive manner. Must have excellent communication skills.

· Ability to develop, maintain and document processes, procedures and programs.

· Good understanding of Network and System Security, Network Topology and VPN solutions.

· Ability to practice good judgment in dealing with unforeseen issues that may arise.

· Willingness to take on any task and drive it to completion.

· Participate in 24 x 7 on call support.

· US Citizenship required.

· Minimal supervision required

· Federal government screening required

 Experience

· 3+ years working in data center environment.

· 3+ years experience troubleshooting and repairing server technology.

· 3+ years in supporting Linux, Solaris, and Windows NT/2000 operating systems and Servers.

· 3+ years experience with server back ups.

 

Education

Bachelor Degree or equivalent required in a related field.

Any Technical certifications a plus