Division Director

Division Director
Job ID:08:102Location:Chantilly, VACitizant is one of the Capital area’s fastest-growing providers of business and technical solutions — Enterprise Architecture, Information Quality, Application Development, and Program Management — to civilian and military government organizations. We hire only smart, passionate, and committed “A Players” and support them with mature processes and extensive training. The result is consistent, measurable performance and exceptional service as we strive to create a better future for our associates and our fellow citizens.Position Overview: Director of Technology Solutions

Business Growth and Development - As one of our Division Directors, you will have sole responsibility for growth within your division. You are the “tip of the spear” for revenue generation. In this capacity, you will establish new and deeper business relationships, perform discovery, architect solutions, develop value propositions based upon customer technical and business requirements, and lead and support proposal development activities.

We anticipate that you will close one to two multi-year opportunities during your first year, with each opportunity engaging 15 to 30 people. We will support you with talented Project Managers and colleagues, extensive training, mature processes, and a strong infrastructure. We have a proposal team that will support your proposal development activities.

Delivery of Projects – This role goes beyond capture management. We expect you to keep your promises and honor your deals, ensuring customer satisfaction throughout the life-cycle of a project. You will typically work on three deals at any one time; you’ll hand over the day to day responsibility to your Project Managers and will already be looking for the next opportunity.

Staff Development - Provide clear direction by fully defining expectations and requirements. Address staff needs and create an open and collaborative culture. Confidently engage in performance management, including setting divisional goals and recognizing achievement. Identify and resolve potential issues resulting in increased employee engagement and retention. You will play a leading role in the organizational development by identifying and providing professional growth and development opportunities for your staff. You will increase the level of service and prepare staff for meeting customer challenges and provide them with the opportunity for professional growth. You will ensure your staff has the requisite tools and resources to accomplish their duties without your day-to-day involvement.

Financial Management – You will work with your Program and Project Managers to ensure revenue and profit contributions are in line with business plans and budgets; cost management; risk analysis; proposal pricing support; and overhead management. Your Program and Project Managers will have day to day delivery responsibility and will be responsible for their delivery team. At Citizant, values trump profit, but our disciplined stewardship of finances has led to 32 successive quarters of profit.


Qualifications:Essential Attributes of the Director of Technology Solutions

As one of our Division Directors, you will be an integral part of a management team that works and wins as a group. Growth and customer loyalty is paramount. We don’t have the time or inclination to hide bad news, play politics, or keep people in silos. In meetings we want you to be honest and frank. Your ideas will be respected and listened to – we know you like visibility and you’re a person who wants to be recognized.

The innate qualities we are looking for:

• Scrupulous, ethical and honest; beyond reproach in business dealings. Does it right the first time, willing to recognize mistakes and fix them. Sincere in maintaining the trust and confidence in Citizant.

• A hunger and passion to succeed, driven by a need to deliver exceptional results. Committed to providing the highest level of service. Aware of best practices of other organizations and external market conditions.

• Incisive analytical skills. Able to make critical assessments and logical arguments. Ability to identify and frame problems and set priorities. Strong grasp of strategic change management, with proven process and project management skills. Action oriented, yet aware of risks.

• Externally focused and service driven. Accountable and creative. Approachable and responsive. Ability to understand the mission and the needs and direction of the company.

• Self-confident and assertive, open to feedback and to vigorous peer review. Can make a well-reasoned argument. Willing to listen to and respect the views of others.

• Open and collaborative, with the ability to develop strong and trusting relationships with outside clients.

• Inclusive leadership style; articulate and persuasive; willing to respectfully listen to and learn from others. Confidently engages with staff at all levels to define needs and expectations. Collaborates on projects and communicates results.

• Perceptive. Can intuitively recognize opportunities and take committed action.

Qualifications of the Director of Technology Solutions

• Proven business development skills.
• Capture management experience with winning results.
• 8-12 years delivery experience in a professional services organization delivering technical solutions within the federal government market.
• Strategic and tactical planning skills.
• Experience on proposal development processes and teams.
• Sound knowledge of Program and Project Management principles.
• Experience with creating and managing annual budgets.
• General knowledge of the FAR, DCAA and federal contracting.
• Knowledge of EVM, ISO and CMMI.



Company Statement:Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant offers competitive salaries and an excellent benefits package, including 20 days off in your first year (timebank, including sick days), 100% employee healthcare insurance premiums, matching 401(k) retirement savings plan, tuition reimbursement, paid professional training and development, and much more. Citizant is an equal-opportunity employer.