Hardware Administrator / OPS4591

Manufacturing/Production/Operations Email this job to a friend View all Sungard Availability Services jobs Hardware Administrator / OPS4591 Position Description:SHIFT (Sunday-Thursday: 11:30pm-8:00am)• Provide high-level technical support during problem determination and resolution.• Interfaces directly with customer to provide operational support during testing or a disaster.• Review test plan documents and set up required system resources prior to start of subscriber's test.• Review subscriber's prior test history to anticipate issues and prevent recurrence of previous problems.• Create and maintain written status reports during subscriber testing activities.• Conduct pre-testing and Professional Services activities as required.• Assist with equipment installation/relocation.• Participate in subscriber conference calls and workshops.• Assist in training and mentoring Recovery Specialists.• Additional responsibilities as assigned.Qualifications:• College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.• Preferred BS degree or equivalent work experience required. HP Certification highly desired.• Min 4 years operational experience in a HP systems environment.• Strong knowledge of HP server hardware and peripherals.• Strong knowledge of HP-UX administration and troubleshooting.• 2 years working in a PC/LAN environment. • 3-year experience in a role involving direct customer contact (internal and external customers).• Knowledge of backup-restore methodologies, exposure to large-scale hardware configurations is a plus.• Knowledge of other platforms, especially SUN, a plus.• Previous experience in a DR role a plus.• Working knowledge of TCP/IP.• Must be able to lift a minimum of 35 pounds as needed.• Excellent oral and written communication skills.• Must be able to work off shifts and weekends.• Must be self-motivated, team player, and able to immediately contribute to a fast paced, deadline intensive environment.• Must be able to learn quickly in a highly technical fast paced environment. • Proficiency in Windows based applications; WORD, EXCEL, etc.SUNGARD IS AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V