IT Service Provider Leader

Location: NC - Raleigh Relocation Provided: Yes Education Required: Bachelors Degree Experience Required: More than 10 years Position Description: Summary, IT Service Provider Leader Leads within IT Transformation Program Management Office performance trends, implementation action plans, and sourcing assistance of IT service providers used for large scale enterprise IT projects. Reports to: PMO Director The resume of the Ideal Candidate would reflect the following: o Work experience in a Project Management Office (PMO) environment o Supplier (particularly IT service suppliers) performance tracking and metrics o Demonstrated experience is multi-release, multi-supplier project environment o Lead cross functional teams to enable action oriented plans for IT service provider sourcing and performance trends o Assist procurement to assess overall supplier relationship based on actual project performance data Position Requirements: Duties/Responsibilities - Performance monitoring of IT service providers. This includes delivery milestone performance, productivity, cost, satisfaction, scope containment, etc. - Cost analytics & recommendations for different supplier sourcing options (e.g. on-shore / off-shore, skill level, contract structure, geography mix, supplier mix) - Deliverables obligations tracking to assist project managers in tracking project performance against contractual obligations - Assist procurement with competitive bidding processes and legal with dispute processes You must possess the following qualities: ? Strong analytical and communications skills required ? Strong Client-relationship skills ? Leadership skills to implement action oriented plans across cross functional and cross geography teams Required Background/Experience o 10 - 15 years leadership experience in IT service provider relationship and performance management o Requires knowledge of project management methodology and processes, administration, schedule integration and task dependencies related to IT projects typically acquired in a Project Management Office o Demonstrated analytical skills and leadership ability to turn data & trends into action oriented implementation plans. o Bachelor's degree in related discipline (business administration, procurement, computer science) Major Pluses to Have - Procurement IT services leadership experience managing supplier performance trends - Large scale project implementation experience - SAP ERP Ascendant Methodology