NMS Systems/Applications Administrator

JOB SUMMARY

The goal of this position is to maintain and deliver highly available, secure, and predictable performance for all mission critical systems for 24x7x365 network management systems operations. The position also assists in the design, development and deployment of applications, user and security configuration and support, application user security processes and the resolution of day-to-day issues for all network management systems.  The environment includes highly reliable, networked, application and database systems in a distributed LINUX environment utilizing storage available through locally attached and network attached storage.

 

 

GENERAL DUTIES AND RESPONSIBILITIES:

· Plans and evaluates existing network management systems and makes recommendations for resources required to maintain and/or enhance service levels and systems.

· Proactively ensures security procedures and operating system hot fixes patches and all applicable additions are implemented and enforced as required to provide a secure, stable and efficient computing environment.

· Provides highly skilled technical consultation and assistance to customers and staff in network planning, product engineering and network engineering.

· Designs, builds and maintain network management system architectures. Monitors NMS system performance and conducts required re-engineering of legacy platform.

· Develops procedures for SNMP monitoring systems, reports and processes to ensure system quality. Ensures reliable performance and administration of networked systems through remote applications.

· Identifies potential system problems, recommends solutions, and implements most viable solution.

· Activities will include system and application installation, configuration, integration, maintenance, performance management, data management, security management, failure analysis and recovery, and tier 3 user support.

 

 

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:

· Extensive experience in systems scripting (i.e. Perl, awk, sed, Bash, Ruby, PHP etc.), MIBs and SNMP.

· Experience with Splunk, Nagios, NimBUS, NetCool, OpenView and/or other Corporate NMS.

· Experience with administration of SQL Server and MySQL, SQL query language, and stored procedures.

· A solid understanding of NFS, DNS, DHCP, SMTP, IMAP, Apache, Tomcat, PHP, MySQL, MS SQL Server, NIS, LDAP, RADIUS, SNMP and TCP/IP.

· Web development skills in a LAMP environment a plus.

· Ability to perform troubleshooting, problem resolution, analysis and recovery.

· Strong knowledge of RHEL/Centos and/or SUSE/OpenSUSE Linux.

· Ability to provide operational system administration support for LINUX, Solaris and Windows based systems in a high availability, 24x7x365 environment.

· Knowledge of networking fundamentals (i.e. VLANs, Switches, Routers, etc.)

· Familiarity with enterprise backups, clustering, virtualization and high-availability in a Linux environment.

· Ability to monitor alerting systems and servers.

· Provide and receive cross training from immediate support team.

· Solid Project Management skills:

· Ability to work independently and be an effective contributor in a diversified team.

· Ability to influence and work effectively at all levels of the organization.

· Must work well within a deadline-driven environment.

 

 

 

· Ability to manage multiple projects and tasks.

· Ability to prioritize and organize effectively, attention to detail.

· Ability to work with the business owners to drive improvements.

· Outstanding written and verbal communication skills.

· Knowledge of cable and telecommunications products and services a plus.

 

 

Education and Experience

 

College, technical school, or experience in computer operations or related coursework & experience in associated IT, telecommunications or networking field. 

Education in Computer Science or related field of knowledge.

BS or equivalent, plus at least five years related experience.

 

Experience in Systems Administration/Data Center Operations   3-5 year

Linux Administration  3+ years

IT Support Operations 2+ years

Project Management Experience  2+ years

Experience in cable and/or telecommunications     2+ years

 

 

JOB CONDITIONS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job the associate is:

· Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.

· Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. 

· Occasionally lift and/or move up to 50 pounds.

· Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and  ability to adjust focus.

· The noise level in the work environment is usually low.