NOC Control & Command Analyst

Please note this is a fast-paced, high-stress, challenging position.  Only candidates meeting the minimum requirements will be considered.  Position Summary:   Monitor the GoDaddy.com infrastructure, including: Network health and devices Customer facing web development applications Website, email, database, and dedicated servers Multiple Data Centers and Customer Care Centers GoDaddy.com website availability Facilitate 24/7 monitoring services, provide incident triage, and manage incident resolution React quickly to any operational issues that may affect company objectives, and align resources to resolve issues Assist in creating and establishing policies and procedures for the NOC Must be able to work a flexible schedule to accommodate 24x7x365 coverage. Currently hiring for third shift, including weekend coverage Job Requirements:  2 years experience in an IT Service Desk, NOC, or Command Center position Where availability of applications or services was an expected 5 9’s 2 years experience with common internal technologies including: DNS, HTTP, FTP, SSH, RDP Working towards certification in one of the following: Linux RHCT and/or Windows MCSA Certification Network+ and/or CCNA Certification or Security+ Certification Familiar with enterprise network monitoring tools Experience with trouble ticketing systems Demonstrate understanding of network communication fundamentals Must possess significant troubleshooting abilities, and be a creative problem solver with the ability to develop “out of the box” solutions Ability to muti-task with minimal supervision required Personal computer skills, working knowledge of spreadsheet, word processing software required ITIL experience and certification preferred As our Network Operations Center is open 24/7 the ideal candidate will have flexibility in shift availability Go Daddy is proud to be an Equal Opportunity Employer Click the following link to apply online: https://www.hirebridge.com/application/appchoice.asp?jid=61036 Click Here To Email This job To A Friend