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NOC-Technician

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NOC Technician

Details

Country: USA
Location: Arizona-Phoenix Chandler/Phoenix, AZ 85248
Total applied: 10
Salary/Wage:15.00 - 17.00 USD /hourWeekend shift 10 pm to 7 am
Job Category:IT/Software Development
Relevant Work Experience:Less than 1 Year
Education Level:Some College Coursework Completed
Location:Chandler/Phoenix, AZ 85248
Status:Part Time, Employee
Occupations:Computer/Network Security;Desktop Service and Support;Network and Server Administration
Career Level:Student (Undergraduate/Graduate)
Shift:Third Shift (Night)
Relevant Work Experience:Less than 1 Year

NOC Technician

NOC Technician I – AZ GNi

P-T Weekend Grave Responsibilities:

Monitoring, troubleshooting, and resolving Tier 1 and 2 Local Area Network problems. Fielding and documenting network related trouble notifications (calls, alerts, official notifications) Escalating problems in accordance with company policy. Analyzing and reporting network performance data. Modifying configurations of network devices. Notifying customers and IT management of applicable problems. Working with Help Desk personnel and second and third level network support to resolve more in-depth problems. Installing network media (copper, fiber, coax) This position may require shift work and local travel.

Required Skills: TCP/IP knowledge and basic knowledge of routing and troubleshooting. Experience with servers, routers, switches, hubs, and networking equipment. Experience with SONET, ATM, Ethernet. Experience with trouble-ticketing software. Understanding of Network Performance Management techniques and software. Previous experience working in a Network Operations Center. Experience with Windows 2000 and UNIX. Familiarity with network technology.

www.gni.com

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