Network Technician Associate

Job Category:Network Technician Associate Primary Location:USA-LA: LOUISIANA-BARKSDALE AFBSchedule:Full-time Job Type:Regular Employee Status:Regular No Job Posting: 04/24/2008Description: Seeking talented professionals to support USAF Cyber Control System Program/Eighth Air Force at Barksdale Air Force Base. Positions are contingent upon contract award in the May/June 2008 timeframe. Position may require periodic extendend travel both domestically and internationally to alternate Air Force Base.Under general supervision,,monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques. May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance. May assist with installation of terminals and associated hardware. May provide network server support. Requires strong knowledge of PC/Network communications hardware/software, in a multi-protocol environment, and network management software.Essential Job Functions Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary. Basic Qualifications High school diploma One or more years of networks, data or voice experience Experience working with computer systems and their use Experience working with network systems, data or voice Experience working with network software and hardware, data or voice Other Qualifications Analytical and problem solving skills to identify problems and resolve according to standard procedure Skilled in time, priority and task management Interpersonal skills to interact with customers and team members Communication skills to communicate issues and resolution to customer and/or vendors Ability to learn Ability to work in a team environment Remote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:Top Secret Create Success