PC/Network Level 3 Technical Support

General DescriptionLevel 3 Technical Support – Support technician responsible for installation and troubleshooting desktop, laptop, printer, Server, LAN and WAN environment at the Buffalo, West Virginia facility. Requires experience with working directly with customers and development of projectwork experience requirements-  Responsible for local coordination, installation and ongoing support of various Manufacturing and Administrative computer systems. -  Strong knowledge of TCP/IP, DNS, WINS, DHCP, SMS, Windows 2000.- Candidate will be required to setup and configure desktop and laptop equipment (Dell and Toshiba) with Windows 2000, install and configure Windows 2000 Servers (Compaq). Strong troubleshooting capabilities are required.-  Strong knowledge in installation and configuration of LAN/MAN Cabling (copper, fiber), telecommunications (PBX, VoiceMail) and Video Conferencing.  Candidate will be required to run cables and fiber, install and configure switches (Cisco), install and setup multi-point videoconference equipment-  Responsibility includes break/fix for plant floor equipment.-  Candidate should be able to work under pressure.  Repair and/or replacement of critical plant floor equipment require a 15-minute turn around time.-  Strong Project Management skills a plus.  Requires the ability to create and manage project activity. Ability to take direction as well as being a “self-starter”.-  Candidate will work directly with Plant Floor and Administrative Staff to identify issues and develop/implement countermeasures.-  Lotus Notes knowledge a plus.-  MCSE and other certifications a plus.-  Provide 24 hour on-call coverageJudgment Requirements Other than standard guidelines, procedures and assignments, little direction may be given. The candidate should be able to manage their time and assignments. Thoroughness in completing tasks is imperative.The candidate will be interacting with the rest of the Information Systems team, receiving instructions and sharing information, but will also be in contact with other groups coordinating changes and understanding requirements.  Location: 33 25033 Salary/Wage: 40,000.00 - 70,000.00 USD /year Status: Full Time, Temporary/Contract/Project, Employee Job Category: IT/Software Development Email: Apply by Email Reference Code: WVRTEMA5.08