Process Control Analyst (Professional)

(Reference code: 0005BF) Status: Full Time, Employee Location: Northbrook, IL 60062 Job Category: Project/Program Management Career Level:Experienced (Non-Manager) Education Level: Bachelor's Degree Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.For over 75 years, Allstate has been helping protect homes, cars and families across the country. As the nation’s largest publicly held personal lines insurance company, our success is built on an environment where the talents and contributions of every person are supported, respected and encouraged.   PROCESS CONTROL ANALYST - Experienced, Professional-Level Opportunity As a Process Control Analyst — Professional, you will be responsible for analyzing, and utilizing methods, monitoring and providing coaching for processes, controls, standards and/or performance measures in the spirit of quality assurance and continuous improvement. This position is based within our Protection Technology group—the largest of four Allstate IT centers that designs and deploys advanced technology for the #1 publicly traded property and casualty insurance carrier in the U.S. Primary responsibilities include: Performing complex process verification reviews on multiple projects and provides comprehensive audit feedback to customers. Developing methods, tools and templates to be used for process assessment. Assisting in development of process hierarchy, process inventory, and information gathering for moderately complex processes. Analyzing and recommending improvements for processes, non-value-added activities, performance issues and root causes. Conducting knowledge sharing/participating in development of process or controls related training or communications providing coaching and guidance as needed. Researching and recommending Allstate and industry process best practices, and developing deep expertise in process application/ repository features.The successful candidate should exhibit the following skills and abilities: Quality Assurance — Participates in the process of establishing, communicating, and monitoring standards for quality and excellence. Process Improvement — Fundamental proficiency to demonstrate process improvement in practical and moderately difficult situations. Best Practices — Possesses fundamental proficiency and knowledge of best practices in practical and moderately difficult situations. Internal Consulting — Comprehends client perspective and business needs quickly. Willingly works to resolves conflicts, issues and differences of opinion. Business Analysis — Capable of converting discrete data and basic business concepts into meaningful information that contributes to successful completion of assignments. Quality Management — Has made and facilitated improvements to business processes within the scope of project assignments. Consistently delivers superior products and services.Experience required 3+ years process experienceMS Office Suite Computer proficiency  Allstate is widely recognized as one of the “100 Best Companies to Work For in IT.” Forbes, Fortune, BusinessWeek, ComputerWorld, InformationWeek and Chicago magazines have also recognized us for our innovative and rewarding work environment.Allstate employs more than 4,000 information technology professionals that design and deliver innovative technology solutions for our businesses.  We offer extensive benefits including major medical, dental, vision, tuition reimbursement, 401k and pension plans. Good Work. Good Life. Good Hands. Learn more at Allstate.jobs