Satelite Office Coordinator

Fulfill regular duties of a Satellite Office Coordinator.  Assist supervisor in daily operation of satellite offices.  Open and close service center and satellite offices as needed, ensure adequate staffing levels at satellite offices, meet MTA standards.  Perform duties of a CSR, work with customers, oversee and delegate work to staff, train and audit staff, prepare weekly schedules and order supplies, assist in interviewing potential staff, cash out staff, prepare satellite office and Resident program reports.  Other duties as assigned.

Knowledge of Microsoft Word and Excel.

Minimum 1-2  years customer service  experience. Must be willing to travel to satellite offices, be available if needed on weekends, and have flexibility in scheduling.

Excellent attendance record, customer service skills, interpersonal skills, and people skills.  Adapt quickly, efficiently, and positively to various projects assigned.  Work well in a fast paced environment, be dependable,  and be able to multi-task.

Be able to schedule, order supplies, assist in running a daily operation, redirect and train staff as needed, perform audits, and meet mandated deadlines.  Must be well-organized and be able to multi-task.

Leadership experience preferred.

College degree preferred.