Senior Application Support Analyst

The Application Support Analyst responsibilities are for the most sophisticated and most complex projects. Projects are major in scope and require the application of advanced subject matter expertise to resolve diverse problems that cannot be solved at lower levels. Problems frequently lack precedent or standards and involve analysis of varied and sometimes conflicting data.  Normally receives only general instructions on new or more complex assignments. Decisions are made independently and are acted upon by self and others. Acts independently to determine or develop the appropriate methods and procedures to apply. Responsible for establishing operating guidelines or methods for others. Provides leadership and direction to team members.Contact is typically advisory in nature and involves both the exchange of detailed/technical information and providing advice to clients on how to proceed regarding an issue or business problem; typically deals with middle or senior levels of management and/or external equivalents.  Demonstrates extensive knowledge in job-related functional area and of the business.Bachelor's degree, or equivalent, and 9-10 years job related experience