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Program Manager |
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Systems Engineer / ITEC2030 |
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Senior Business Systems Analyst - Build Brands (Manager)
| Details |
Country: USA
Location: California-Oakland/East Bay Oakland, CA 94601
Total applied: 13 |
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Senior Business Systems Analyst - Build Brands (Manager)
Our downtown Oakland client is seeking a Senior Business Systems Analyst for a 6 month contract to hire.Position Summary: Responsible for engaging marketing business process owners and their staff to analyze and prioritize process and systems opportunities as well as manage them thru the development lifecycle. In addition, the position is responsible for serving as the interface between the business and IS function and will be the liaison to the service provider. Preferred experience with Marketing technology solutions around any or all of the following areas: Marketing Resource Management, Consumer Relationship Management, Loyalty Relationship Management, Interactive/Web Marketing, Marketing Content Management. Experience in not only developing and/or managing projects in related technologies, but also in determining strategy around marketing relationship management. Business Partnership • Develops and enhances partnership with the business as demonstrated by ability to engage the business and be perceived by the business as not only an implementation specialist but as a key team member in meeting business goals and objectives IS Responsibilities Project Discovery and Analysis • Lead and synthesize requirements and business process flows through a variety of methods spanning interviews, documentation analysis and requirements workshops, and document appropriately to gain better levels of understanding from both business partners and the service provider Project Design • Possesses the understanding of system design and application capabilities/limitations in order to discuss viable solution alternatives with provider Project Management • Create and initiate projects by identifying all of its related components, including key tasks, Critical Success Factors, Milestones, resources, delivery approach, risk management, etc. Project Testing and Deployment • Lead end user acceptance testing • Lead the identification of training and deployment needs and requirements Issue Management • Provide production support by managing routed tickets and manage system issues with the service provider Knowledge Sharing / Management • Cross-train service provider staff on the processes and system design configurations Required Qualifications: Years and Type of Experience: • 7+ years of IS or related experience; experience with technology implementation preferred Desired Qualifications: • Customer relationship management experience; Strategy development, process and configuration a plus • Understanding of Marketing business processes and integration points a plus • Management consulting or Advertising experience a plus • Good understanding of database concepts Job Reference Code: AM SR Bus Systems Analyst Company: Modis, Inc. Status: Full Time, Temporary/Contract/Project Location: Oakland, CA 94601 Job Category: Marketing/Product Career Level: Manager (Manager/Supervisor of Staff) Work Experience: 7+ to 10 Years Education Level: Bachelor's Degree
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