Sr. Computer Systems Analyst - (Largo, MD) (260035-ICE)

DescriptionSr. Computer Systems AnalystSeeking persons with Top Secret Clearance onlyThe IT Services Group of QinetiQ North America (QNA) is a leader in enterprise technology services and solutions for homeland security, defense, intelligence and government operations. We provide innovative engineering and IT solutions to all branches of the US Military and US government agencies supporting their mission critical functions. QNA is a rapidly growing company with opportunities throughout the United States. We invite you to learn more about us and explore career opportunities with QNA, a dynamic, employee-focused company.Visit us at www.apogen.com or www.qinetiq-na.com Comm/Network Engineer:Well rounded IT Support person to support all aspects of IT from the Desktop/Server to Telecommunications Equipment. Ability to write detailed status reports, communicate clearly with Customers and upper Management.Resolve End User issues related to their desktop and laptop computers as quickly as possible (Incident Management) 50%. Perform the tasks of the System Administrator (as required), maintain local servers (20% of the time) including performing disaster recovery tasks such as server health checks and tape backup and restore operations. Other duties including documentation, reporting, and analysis 30%. IT support for customized operational support vans and SUVs that contain integrated tactical communications and IT equipment and are deployed nationwide to support ICE operationsIT support for specialized suite of Help Desk software (Magic) and server to support the Help Desk and track all work IT Support of Office automation in Warehouse space with shipping and receiving area IT support for two Training Classrooms with individual IT workstations connected to the network that are used for training employees on programs.IT support for two conference rooms with video teleconferencing capabilitiesIT support for specialized laptops issued to technical staff who travel nationwide, and to Puerto Rico and the U.S. Virgin Islands. IT support for Help Desk that provides support to ICE agents and officers nationwideIT support for specialized barcode scanners that inventory equipment in the warehouse and update the Magic Help Desk systemIT support for deployment of Primavera software on desktops and connectivity to the ICE Primavera server for project management and reportingIT support for full IT backroom, including servers, router, and telephone backroomIT support for Blackberries that are issued to designated government and contractor personnelIT support for FFMS access and financial supportIT support for ordering leased circuits IT support for the Technical Engineering Facility (TEF), a secure area that has a separate classified server and network, as well as a separate standalone workstation for spectrum managementSupports Specialized engineering workstations in the TEF that host modeling and simulation software for propagation analysesSupports Technical Communications Operations Center (TCOC), a secure area that houses specialized integrated workstations for command and control, as well as for standard office automation workSupports TCOC Equipment Room, a secure area with specialized computer equipment linked to ICE radio sites nationwideProvides interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Supports a 24x7 LAN and associated applications. Support of, troubleshooting and upgrading existing operational environment including but not limited to PC’s running Windows XP, and Windows 2000 associated file and print servers running Windows 2000, Active Directory, Exchange and Enterprise Messaging software consisting of ccMail and Lotus Notes mail hubs and gateways. Support of Peripheral devices consist of PDA’s, Blackberry hand held devices and printers. Disaster Recovery software utilized is VERITAS Backup Exec. Some travel and extended work week may be required. Seeking persons with Top Secret Clearance only.Required SkillsThis position requires a Bachelors degree and 8 years of related experience.