Survey Analyst - Global Sales Operations

Survey Analyst - Global Sales Operations CA, Inc. (NASDAQ: CA), one of the world's leading independent, enterprise management software companies, unifies and simplifies complex information technology (IT) management across the enterprise for greater business results. With our Enterprise IT Management vision, solutions and expertise, we help customers effectively govern, manage and secure IT. Customers can evolve their IT operations from being reactive and focused only on technology to being flexible, adaptable and focused on serving the business. Today, CA, formerly known as Computer Associates, serves the majority of the Fortune 1000 companies, as well as government organizations, educational institutions and thousands of other companies in diverse industries worldwide.We are currently looking for a qualified Survey Analyst to join our Global Sales Operations team at our worldwide headquarters in Islandia, NY or at our office in Cary, NC. The primary focus of this position is to participate in cross-functional survey research projects with various departments. This includes project management, service level agreement management and overall relationship building which will be accomplished by communicating with internal clients to determine business issues and establish project objectives, deliverables, timelines, and partner expectations, acting as a resource for the team if there are questions around project strategy and ensuring all deliverables meet client requirements, timelines, and internal quality standards.Minimum Requirements:* 1 year of experience focused on survey reporting and analysis within a sales or customer service environment, ideally involved in the roll out of a new survey system * Bachelor's Degree in Technology, Finance, Marketing or related degree * Strong skill set in the following areas: process execution, change management, vendor management, customer service, relationship building, written and oral communication, attention to detail * SQL and HTML coding skills * Ability to interact with all levels within an organization and to manage multiple priorities in fast-paced and high-energy environment * General knowledge of software industry and software pricing and contracting * Ability to work extended hours and travel as required, with expected travel of approximately 10% annuallyIt's an exciting time at CA. We offer competitive salary, company sponsored premium Medical/Prescription & Dental Plans, Company-Paid Holidays, Vacation, Personal and Sick Days, 401(k) Plan, Employee Stock Purchase Program, Montessori Child Development Center (Islandia, NY location), Fitness Center (Islandia, NY location), Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program, and Veterinary Care Insurance. To learn more about CA and this opportunity, we welcome you to visit our web site at www.ca.com EOE/AA ~CB~ ~m~ Location:   US-NY-Long Island Status:   Full Time, Employee Job Category:   Building Construction/Skilled Trades Career Level:   Experienced (Non-Manager) Reference Code:   7485   Learn more about CA