System Administrator (Customer Support/Linux/Cisco)

Davis IT & Engineering is a full service staffing firm which specializes in placing IT and Engineering Professionals across the United States and Canada. We currently have a need for several experienced System Admin professionals. If interested in this position please contact Brendon Davis at brendondavis@davisiteng.com with your resume and availability to be called to discuss. Thank you for your consideration and I look forward to speaking with you.



Description:

 

Full Time position -On-site Engineer to work in this fast-paced environment with world-class engineers and customers, and cutting-edge technology on a daily basis to ensure the customer always has access to the critical data that our products provide.

 

Essential Responsibilities:

•Work with customers to troubleshoot and resolve complex product issues

•Interface with our world-class support, development and SQA teams to identify and to resolve product issues

•Utilizing database, research & develop technical tips and solutions

•Advise customer on network management best practices using our product suite

 

Requirements:

•5 plus years in network management and customer support field

•Experience working remotely, but cooperatively with HQ

•Demonstrated ability to identify and resolve complex network problems

•Ability to multi-task with strong attention to detail

•Effective oral and writing skills

•Process Focused and self motivated

•Exceptional organization, time management skills and multi-tasking skills

•Ability to work efficiently and effectively in a fast-paced environment, under stress and within time constraints

•CCNA required - CCNP preferred

•Linux Proficiency

 

BENEFITS

COMPANY BONUS INCENTIVE UP TO 10% OF ANNUAL SALARY

RESIDUAL STOCK UNITS

EQUITY INCENTIVE

Liberal vacation policy, matching 401k plan, tuition reimbursement, medical, dental, domestic partner benefits, company-paid life insurance, short and long term disability and AD&D. We also offer a company paid Vision Plan and both a Flexible Medical and Childcare Spending Account.

 

MUST HAVE - TECHNICAL BACKGROUND WITH CISCO ROUTER AND SWITCHES, CCPA OR CCA CERTIFICATION, LINUX ADMINISTRATION EXP, GENERAL NETWORKING BACKGROUND AND NETWORK MONITORING TOOLS.

 

SOFT SKILLS - ON SITE SUPPORT POSITION - THIS IS A LEAD ROLE AT THE CUSTOMER'S SITE WITH THEM DIRECTLY - MUST BE ABLE TO WORK INDEPENDENTLY AND EXERCISE GOOD JUDGEMENT AND MAKE RECOMMENDATIONS AS NEED TO ENSURE CLIENT IS RECEIVING THE TECHNICAL SERVICE THAT THEY NEED