System Technician Sr Assistant

Job Category:System Technician Sr Assistant Primary Location:USA-MD: MARYLAND-HANOVERSchedule:Full-time Job Type:Regular Employee Status:RegularJob Posting: 03/24/2008Description: TS/SCI w/Full Scope Poly Required Knowledge of: Unix/LinuxEssential Job Functions Analyzes, logs, tracks and resolves basic routine software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs. Performs routine troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Upgrades system software and hardware components as required to meet business needs. Uses prescribed protocols and procedures to ensure upgrades are occurring in accordance with established parameters. Installs, tests, upgrades and configures routine system files and services to enhance performance. Utilizes standard corporate tools to record change and problem activities for tracking purposes. Requirements: Manages the daily activities of configuration and operation of business systems that may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. TS/SCI w/Full Scope Poly Required Basic Qualifications High school diploma Two or more years of experience with computer systems or networking Experience working with computer hardware for installation and upgrades Experience working with software installation/upgrading procedures Experience working with file and system maintenance procedures Other Qualifications Organization skills to balance and prioritize work Analytical and problem solving skills to troubleshoot systems problems Communication skills for communicating with support personnel, customers, and managers Ability to work independently and as part of a team Remote Work Location Authorized:No Relocation Assistance:Not AvailableClearance Level:TS/SCI w/ FS Polygraph Create Success