Systems Engineer - Microsoft/VMware

Founded in 2006, Immedion brought the first enterprise level data center solution to Upstate South Carolina.  An enterprise class co-location facility is the foundation of Immedion’s service offering and the solution for keeping customer computing infrastructure up and running 24 hours a day, 7 days a week, 365 days a year.  With an integrated suite of scalable managed services providing clients complete infrastructure solutions, Immedion's focus on maximizing technology uptime and security greatly strengthens the IT arsenal. Immedion’s full suite ofmanaged services include co-location, internet access, data backup, system monitoring, network security, and virtual server (VMware) management. 

 Immedion has an immediate opening for a Managed Services Engineer. This is an outstanding opportunity for a highly motivated technicalindividual to get in on the ground floor of an exciting new company.

 

JOB DESCRIPTION and RESPONSIBILITIES

 Job Description

 The Managed Services Engineer is responsible for working in a teamenvironment to support and enhance the development and management ofImmedion’s Managed Services line of products and services. TheServices Engineer will also be a crucial member of the technical teamsin addressing products related issues specific to the local data center.

 Immedion’s suite of Managed Services include:  OS and anti-virus  management Full server monitoring and management VMware installation ad management Managed on-line backup and vaulting Managed firewall and network appliances Managed IPS/IDS appliances 

 Responsibilities Support of Immedion’s installed customer base. Product development and management responsibilities in relation to individual skill set. Services installation; Primary technical on-call resource for managed services customer base; Ongoing training of sales and other Immedion personnel; Recommend services and pricing improvements to Immedion’s current services; Backup to local teams for facility alerts or other local issues including physical provisioning; Maintain a working level of proficiency with all Immedion services; When applicable, assist pre-sales efforts, which includes: Discovery and definition of customer application requirements; Design of customer application solutions and preparation of statements of work; Accurate pricing of complex sales proposals Other as assigned by your supervisor.

 Qualifications Bachelor of Science in Computer Science, Information Technology, Engineering or other technical discipline and 2 - 4 years experience or 6+ years experience in managing data center environments. Strong Microsoft background.  Microsoft certifications preferred. Strong VMware experience.  VMware certification preferred. Excellent verbal and written communications skills. Strong attention to detail, making and keeping commitments and meeting deadlines. Demonstrated experience in development of quality documentation. Excellent people and proactive communications skills. 

 Attendance Office hours are 8:30 a.m. to 5:30 p.m. Monday thru Friday or as otherwise necessary to fulfill job responsibilities. On-call responsibilities are a requirement of this position.