Systems OS Administrator

We are searching for a talented IT professional that will play a key role and contribute to the successful operation of our company.

Responsibilities:

I – Infrastructure management

· Installation, configuration, and support of the following technologies: x86-based server hardware, Microsoft Windows server operating systems, Linux OS, networking products (routers, switches, VPN devices, firewalls, authentication servers, DNS, DHCP and IP load balancers).

· Support the infrastructure by developing processes necessary for the successful operation of the company’s infrastructure.

o  Operational monitoring and preventative maintenance of all data center systems and components.

o  Manage internal wireless and wired network and security infrastructure to 99.99% availability 7/24.

o  Responsibility for voice infrastructure and PBX (Nortel) to 99.99% availability 7/24.

o  Manage shared file storage to 99.99% availability 7/24; ensures backup and archival of all data is performed consistently, reliably and accurately, including data stored on personal computers.

o  24x7 On-call support on a rotational basis (when staff level permits).

o  Participation in scheduled after-hours maintenance windows.

· Ensures compliance with licensing requirements.

· Maintains library of images to expedite return-to-service in case of catastrophic failure of computer equipment.

· Ensures all office computer equipment (personal computer, shared laptops, office servers) and related peripherals are operating at the optimal level, including OS patches, hardware patches and security updates.

· Performs preventative maintenance on servers and computing equipment used at events, which includes re-imaging devices periodically; diagnose hardware problems and supports the Engineering department in deploying Engineering Change Orders (ECO) as required.

 

II -   Manage the on-site and collocation site infrastructure equipment, external network interfaces, and configuration

· Accountable for the operational status of the company's collocation infrastructure.

o  Ensures readiness of equipment at all times.

o  Maintains all corporate server OS configurations at approved version level(s).

o  Establish performance metric thresholds; track, trend and report on key performance metrics on a periodic basis.

o  Investigates OS patches and security updates; recommends OS upgrades along with urgency level.

o  Recommends equipment upgrades.

 

III -   Help desk - Office technical support / operations

· Responsibility for supporting the entire nTAG team by acquiring, configuring, and maintaining user equipment including desktops and laptops, printers, etc..

· Analyzing problems and determining the appropriate course of action/remedy.

· Provide desk-side assistance as required.

· Responsible for user account creation and deletion.

 

IV - Application support

· Manage infrastructure applications (electronic messaging, corporate web sites, document & knowledge management, etc.) to 99.99% availability.

· Define and implement all support policies and procedures.

 

V -   Administrative duties

· Assists the department head in developing the IS operating and capital budget.

· Tracks and spends the operating and capital budget.

· Manage 3rd party service provider relationships.

· Other Duties, as requested by supervisor.

 

Qualifications:

 

· At least 4 years experience as a Systems Administrator.

· Comprehensive knowledge of LAN Administration.

· Responsible for the installation, configuration, administration, and maintenance of Linux systems. 

· Familiar with Opensource structure.

· Strong networking knowledge TCP/IP, DNS, FTP, & SMTP.

· Technically proficient with Windows XP and Microsoft Exchange.

· Experience with Dell switches, servers, desktops, and laptops.

· Experience independently managing multiple projects.

· Professionalism: Attention to detail, follow-up, and using good judgment is paramount.

· Strong written and verbal communication skills.  

· Demonstrated customer service acumen.

· Strong problem-solving and organizational skills.

· Bachelor degree in Computer Science or equivalent experience.  MCSE and RHCP preferred. MCP required.