VP - SAP Center of Excellence

The VP of SAP Center of Excellence will be responsible for all IS resources required to maintain and enhance all business applications supporting the Front Office and Back Office Business Processes (Market to Sale, Request to Service, Order to Cash, Requisition to Pay, Plan to Ship, Post to Close and Travel & Expense Management).  This includes functional resources aligned to afore mentioned processes as well as resources required to support Business Intelligence, Enterprise Portal, Basis, Security and Application Development.  This position will initially support and manage both Sage and consulting resources through the implementation of the SAP program.  On a longer term basis the SVP will have overall IS ownership of the business applications required to enable the mentioned business processes and will ensure that the appropriate resources are available for application support and on-going project work.  Experience with SAP CRM Sales and Service functionality and SAP ECC Sales, Supply Chain and Finance functionality required.

KEY RESPONSIBILITIES:  The following key responsibilities will be assigned to the SVP, Application Competency Center.
1. Business Systems & Process Leadership
2. Resource Planning and Management
3. Solution Identification & Delivery
4. Operational Support & Continuous Improvement

EDUCATION and/or EXPERIENCE:
- 15+ years experience in IT (credit may be given for applicable business roles)
- 10+ years experience implementing and/or supporting SAP solutions across a wide range of processes that would include ECC and CRM application functionality.  Must have completed 3 full lifecycle implementation with SAP
- 5+ years experience configuring / working with SAP CRM
- 5+ years experience in project/program management for large scale business change programs including planning, estimating, organizing, and managing.  Includes the practical use of formal SDLC methodologies (e.g. ASAP)
- 5+ years managing resources in a project and/or departmental setting.  Demonstrated ability to manage and develop resources
- Experience utilizing SAP Solution Manager in the delivery of projects preferred
- Working knowledge of ITIL processes and their implementation in IT organizations preferred
- Experience managing a departmental budget preferred
- Focus on delivering business solutions (people, process, and technology) that provide value, not just installing technology.  Proven track record of partnering with business management in the delivery of IT enabled business solutions
- Experience collaborating with others in IT management to deliver shared results.  Ability to achieve results without necessarily having a reporting relationship
- Good attention to detail in planning the intricacies of projects and in making sure project dependencies, conflicts, and issues  are resolved in a manner maximizing the value delivered to the business
- “Buck stops here” mentality in the delivery of projects and in the resolution of project issues
- Strong understanding of financial management principles as it relates to project management and delivery of a business case (budget vs. earned progress, capital vs. expense, etc.).
- Experience using project management and resource management tools such as ChangePoint, Primavera, Niku, or MS Project.
- Travel will typically average about 25% with peak periods that may reach 50% for duration of initial implementation project; reduces to 0% to 25% after deployments are complete.