Web Administrator (249846-722)

Description

Systems Administration – WEB Admin Focus


Assisting CARFAX’s Web Administration Team with all levels of technical troubleshooting - including identification, resolution, escalation, referral and follow-up with our servers, network and application issues.  This includes server configuration/installation of  WebLogic 9.x, Win2003/2008, IIS and Active Directory.    This position is responsible for providing high quality server support incorporating applications scripting, networking, cabling, facilities service and task to support a 7/24 Internet company.  You will be expected to monitor requests received via email, monitor web site, be self directing, and receive systems pages.


 
Job functions


·        Performs troubleshooting, problem solving, tuning, repairs and maintenance of our WEB Site environment.


·        Install/Update/Maintain BEA Weblogic Application Server


·        Develop any applicable scripts for supporting web servers


·        Install/Update/Maintain new and existing Window’s Server’s.


·        Provide accurate and creative server solutions for Carfax WEB needs.


·        Research, resolve, and respond to questions received via telephone calls, visits and email in a timely manner.


·        Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers.


·        Assist with the ordering of hardware and software.


·        Effective oral and written communication skills.  Communicates with team, and others in clear, concise, and timely manner.


·        Maintain an inventory of hardware, software, dates, warranty and registration information.


·        Be available for 7/24 “On-Call” issues and “Off-Hour” installations.


 
Qualifications


·        3+ years experience installing hardware and software on Windows Servers (Windows2003, IIS6.0 ) a must.


·        Experience using BEA Weblogic Application Server or similar application server.


·        Bachelor Degree in computer-related field or equivalent.


·        Extensive experience trouble shooting hardware and software problems. 


·        Demonstrate component level analysis and troubleshooting.


·        PC Software: Proficient Office, Outlook, Sharepoint, and other Microsoft Products.


·        Linux, FTP, Terminal Server, Java, Coldfusion, SQL Administration a plus.


·        AD, Wins, DHCP working knowledge and experience required.


·        Dedicated and customer serving attitude and solid foundations of IT systems.


·        Excellent communications skills.


·        Able to manager multiple priorities and projects; both short an long term.


·        Able to identify deficient process/procedures, develop and implement solutions.


·        Self Starter, highly committed to providing quality customer service in a team environment.


·        Knowledge of hard drive configurations from JBOD to SAN, ATA to SCSII.


·        Demonstrated ability to recognize and react to situations with a sense of urgency and ownership.


 
Physical Requirements


Must be able to lift and move servers in and out of computer room racks.  As well as maneuver under counters to run cables and wires.Required SkillsWebLogic Application, Server Administration, Windows Server, Java