APPLICATIONS SUPPORT SPECIALIST - HELP DESK

At BayCare Health System, when our geographically and culturally compatible facilities combined resources, we developed the most dynamic community-owned, value-driven healthcare "system" in Florida. Key alliances and positive partnerships created new opportunities throughout Tampa Bay in virtually every specialty area and type of practice setting. Together, we built something powerful and new for you! With nine signature facilities in some of the fastest-growing communities in the Tampa Bay area, our group can offer you a diversity of work- and life- styles. We can place you in a busy, urban hospital or a more serene rural setting. You know what is right for you, and we're bound to have it! BENEFITS: * Competitive Skill/Competency Based Compensation Model * Flexible Schedules * Professional Clinical Ladder * Internship Programs * Annual Merit Increases * Paid Time Off * Team-Based Awards * Shift/Weekend Differentials * Tuition Assistance * Flexible Benefits Program * Relocation Assistance * Well Child Care * Retirement & 401(K) Plans * College Savings Plan * Adoption Assistance Program * Employee Assistance Program * Professional & College Credit Education Programs * Free On-Site Convenient Parking * 100% Drug & Smoke-Free Environment The Applications Support Specialist provides customer support at the Service Desk for BayCare IS customers for clinical applications, including Cerner Millennium, GE ImageCast and designated ancillary systems.  The specialist must possess an advanced working knowledge and experience with business units and processes.  The Applications Support Specialist will use their practical experience to provide superior and knowledgeable technical support, including advanced diagnosis and complex troubleshooting techniques, to provide timely and accurate resolution primarily for technical issues experienced by customers.  The Applications Support Specialist is responsible for recommending process improvements tot he technical support processes and technology solutions in order to maximize their effectiveness in supporting clinical application systems.  Perform other duties as assigned.REQUIREDHigh School and 2 years System AdministratorOR High School and 3 years Application Support role in IS or Business UnitOR BS Degree in Computer Science or MIS and 1 year IS experience. Specific Skills required - written and verbal communication skills; interpersonal skills; analytical, decision making and problem solving skills; customer service skills; able to multi-task; computer skill appropriate to position. *Occasional evenings, nights and/or weekends possible.  On Call.Apply online at www.baycarejobs.com We offer excellent benefits including medical, dental and 401(k) with company match. Relocation assistance may be available. We are located on the beautiful Gulf Coast of Florida, where we enjoy exceptional weather, a wide array of entertainment options, professional sports and some of the world's best beaches. Not to mention the added benefit of no state income tax!www.BayCareJobs.com Equal Opportunity Employer - Drug-Free & Smoke-Free Workplace