Account Executive for industry-leading CRM company

Please note: enterprise software sales experience is required.

RightNow Technologies is a leading provider of on-demand software solutions designed to optimize customer service operations for businesses of all sizes. RightNow's comprehensive customer service solution features a self-learning knowledgebase that is designed to seamlessly support multiple communication channels including web, interactive voice, email, chat, telephone, and proactive outbound email communications. We offer our solutions through a multi-tenant, on-demand model to reduce the cost and risk associated with deploying traditional enterprise CRM software. We also provide business process optimization and product tune-ups throughout the lifecycle of our client relationships. We have been ranked as the top on-demand Enterprise CRM Suite by Forrester Research, one of the most influential analyst firms in the world.  Not only are we the highest ranked on-demand vendor, we also received excellent scores relative to Oracle Siebel and SAP, the traditional (on premise) enterprise CRM vendors.Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices throughout North America and in Europe, Australia, and Asia. For further information visit www.rightnow.com. 

As an Enterprise Account Executive, you would be part of a team that targets F1000 organizations. You will be in charge of prospecting and selling the complete range of RightNow application software products and services. You will be responsible for driving the strategy and closing business on a quarterly basis. Your goals and objectives will align with RightNow’s core values: Growth, Customer-Focused, Success-Oriented and High Ethics.

Reporting to a Regional Manager, your responsibilities will include all sales activities, from lead generation through close, for a geographic territory.Responsibilities:Meet quarterly and annual quota objectives Maximize all opportunities to increase deal size and accelerate the buying process Maintain professional internal and external relationships that meet our core values Clear understanding of the Sales process, product, and service value propositions Accurate forecasting based upon realistic opportunity assessments Maintain sales leadership to effectively coordinate and orchestrate sales team members with buyers’ organizational decision tree Ensure 100% customer satisfaction management with all respective customers Manage and prioritize opportunities Maintain Account and opportunity updates within our internal Sales Force Automation system Requirements:7-10 recent years selling complex application software solutions Consistent track record of success. Proven over target, “club” winner. Capability to leverage your relationships and your knowledge of the territory in which you are selling. Consistent track record for developing new business and managing a complex sales cycle, from generating leads to closing deals. Experienced individual contributor selling applications packaged at $100,000+. Highly motivated professional with excellent communication and interpersonal skills.