Achievement Coach - Manager

Achievement Coach - Manager

 

 

Hobsons, a trail-blazing education, technology, and recruitment services company looking for a talented, high-energy candidate interested in leading our Achievement Coaching practice. Hobsons offers all of the benefits of a multinational corporation with the values and spirit of an entrepreneurial company. Hobsons strives to provide its customers end-to-end solutions and services for their retention needs through our Student Retention Solutions offering.

 

Job Summary

The Achievement Coach Manager will work with our Achievement Coaches, providing guidance and direction to successfully coach college students that may be “at risk” of leaving. He/she will guide them on multiple aspects of coaching, including motivational techniques, guidance to provide under scenarios, how to provide constructive criticism, etc.

 

Essential Functions/ResponsibilitiesWork with Achievement Coaches and train them on best counseling practices.Work with Coaches and clients to map out coaching workflows/protocols.Monitor the progress of students and Achievement Coaches and generate insightful reports for colleges.Monitor one-on-one coaching sessions and provide constructive feedback to Achievement Coaches.Guide Achievement Coaches on retention initiatives (communications, student/faculty/parent surveys, etc.)Serve as a mentor and expert to Achievement Coaches and a resource for coaching best practices.Actively share best practices and effective techniques with team to improve the Coaching Certification Program and coaching quality at Hobsons.Achieve a good understanding of all aspects of the education market and the specific challenges students face in higher education.Build strong client relationships.Collaborate with clients and Marketing on identifying and creating case studies.Research trends affecting retention and identify ways to address those via coaching.Performance will be measured based on student success (i.e. college progress) and customer feedback.

Minimum QualificationsBachelor’s degree and a minimum of 5 years of experience.At least 3 years of experience in counseling and/or coaching.A degree in psychology or related field is a plus.Knowledge of the education market and comfort with technology.

 

Personal CharacteristicsAbility to lead a group of Achievement Coaches.Ability to understand and communicate the overall product strategy. Ability to build strong relationships with clientsGood organization and time management skills; excellent communication skills.Excellent phone skills.

 

Hobsons offers a competitive salary along with an excellent benefits package including:

 

· Health Insurance

· Life and Disability Insurance

· Dental Plan

· 401K Plan

· Section 125/Flexible Spending Accounts

· Generous Holiday and Vacation Schedule

 

Please submit résumés to:

Hobsons – Attention Human Resources

50 E-Business Way, Suite 300

Cincinnati, OH 45241

Fax: 513-891-6222

E-mail: Human_Resources@hobsons-us.com

 

To learn more about Hobsons, please visit our corporate Web site at www.hobsons.com - online recruitment brochure available.

 

Product-related sites:

www.emt.hobsons.com

 www.CollegeView.com

www.USeduguides.com

 

 

EOE. We recognize and appreciate the benefits of diversity in the workplace. People who share this belief or reflect a diverse background are encouraged to apply.