Administrative Assistant - Order Management
Kronos Incorporated empowers organizations around the world to effectively manage their workforce. At Kronos, we are experts who are solely focused on delivering software and services that enable organizations to reduce costs, increase productivity, improve employee satisfaction, and ultimately enhance the level of service they provide. Kronos serves customers in more than 60 countries through its network of offices, subsidiaries, and distributors. Widely recognized as a market and thought leader in managing the workforce, Kronos has unrivaled reach with more than 30 million people using a Kronos solution every day.
Kronos customers include enterprises large and small from nearly every imaginable industry sector. Tens of thousands of organizations in diverse industries worldwide including retailers, healthcare institutions, manufacturers, services organizations, transportation and distribution companies, airlines, government entities, and educational institutions overwhelmingly choose Kronos. Kronos is a privately held company and was founded in 1977.
ADMINISTRATIVE ASSISTANT - ORDER MANAGEMENT
Description:
Review, research and prepare spreadsheet which highlights product and software backlog issues from reports generated by Manufacturing.
Copy all non-standard Agreements as needed for Compliance organization
Approve timecards, maintain team vacation calendar & prepare Help Desk Tickets
Control supplies' ordering process which includes understanding iProcurement and reconciling the monthly p-card statement.
Perform all other administrative duties as required by Finance Management
Scan & upload Direct OM documents into Microsoft Sharepoint (includes ADP, International, Dealer, Training, RMA & Credit)
Review documents for the entire OM Team to ensure appropriate signatures have been applied to orders and contracts prior to uploading order packages to Repository
Process all Training orders as received in the Training
Man the Customer Registration Contacts & Relationships' Inbox and respond to inquiries generated from the Field
Review, log and track Papervision (Sourcecorp) invoices for accuracy and payment
Gather, review and coordinate requests for Countersignatures
Assist with processing PSA orders in crunch times (i.e. absences, month end, quarter end)
Coordinating departmental moves (when applicable)
Order month & quarter end dinner
Qualifications:
High School Diploma, College degree preferred. A minimum of 2 years of administrative assistant experience in the software industry is a plus.
Experience with Oracle preferred but not necessary. Experience with Microsoft Outlook, Word and Excel is required.
Excellent oral and written communication skills and a desire to go above and beyond to provide exemplary service is a must. Candidate should possess a tremendous ability to multi-task and take on extra projects when needed.
Position Requirements:
Due to month and quarter-end requirements, candidate must be able to work overtime during the last week of a month or quarter end and possibly on the Saturday of a month and quarter end.
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