Business Analyst , ServiceLive.com

Location US-IL-Hoffman Estates Status Full Time Job Category IT/Software Development Career Level Experienced (Non-Manager) Business Analyst , ServiceLive.com Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.Perform disciplined detail analysis of business needs and translates into requirements. Conducts cost/benefit analysis to determine feasibility of solutions and presents findings to the business clients. Work as a communication link between systems area, client community and vendor, both for information gathering and dissemination.QualificationsESSENTIAL FUNCTIONS:1. Uses disciplined approach to understand, define and document business and functional requirements. Uses tools to map processes and identify opportunities for improvement and streamlining.2. Manages scope of business requirements keeping a focus on project benefits and delivery.3. Assembles cross functional teams, facilitiates meetings to define scope and requirements.4. Partners with the business to analyze vendor products (hardware and software) determining associated costs, functionality, and benefits. Makes recommendations and prepares comparison analysis for corporate review.5. Ability to support ongoing relationship with vendors and manage service level agreements. 6. Ability to manage small scale projects utilizing the system development lifecycle methodology.7. Perform project cost benefit analysis, prepares economic justification assessment for capital projects.8. Define request justification and gather system estimates for new initiatives working with the client and corresponding IT team(s).9. Facilitate technical realization of functional design with the technical team. 10. Strong working knowledge of internal systems and external touch points.11. Ability to create and execute test plans and test cases to ensure results are consistent with business requirements.12. Participate in continual evaluation of industry trends and competitor practices.ROLE MEASUREMENT:1. Feedback from the business and team on contribution as well as satisfaction of business need.2. Quality of documented project requirements.3. Maintaining project scope through project delivery.4. Timely delivery of the system development lifecycle artifacts.KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:1. Bachelor s degree in Computer Information Systems or Management, specialized computer systems training or equivalent. 2. Minimum 3-5 years experience in driving and documenting business requirements.3. Strong knowledge of webcommerce and product center capabilities4. Understanding of eCommerce technologies and vendor product availability5. Strong ability to understand business needs and transform them into technical requirements.6. Ability to manage multiple assignments with competing priorities.7. Strong knowledge of system development methodology and disciplined approach to business analysis and quality assurance. Strong ability to analyze systems and diamgram functional flows and processes.8. Strong oral and written communication and interpersonal skills. 9. Strong organizational and analytical skills.10. Ability to work in a team environmentSears is an Equal Opportunity/Affirmative Action Employer.