Carrier feeds/Software Support

AgencyWorks is a leading-edge technology company with solutions to maximize profitability, sales growth and administrative efficiency for life insurance agencies, carriers, and brokers.

 

Great working atmosphere and excellent benefits that start on the first day of employment.

Responsible for the support and implementation of carrier and wire house feeds as well as software support duties.

 

The duties will include:
• Data Analysis of new data feeds elements. Work with feed provider to translate data between their spec and ours.
• Manage and troubleshoot carrier software
• Technical research in response to inquiries regarding data errors, processing problems and other feed or data related issues.
• Working with affiliates and other data feed providers to help them understand data spec options. Suggest alternatives and assist in resolving issues
• Maintain effective and productive carrier relationships
• Proactively coordinate activities of the client to ensure that key processes assigned are completed effectively and efficiently
• Manage client open items list and respond to ad-hoc requests
• Software Support duties: Updating VitalTerm, Building Downloads, Uploading Software from CD and Admin BISYS- Internal WinFlex Web users.
• Undertake various duties as assigned.

 
• Life Insurance Industry Knowledge
• XML/Flat Files Processing Knowledge
• SQL
• Strong interpersonal and written/verbal communication skills.
• Proficiency in PC office products such as Word, Excel, and Access
• Ability to organize, prioritize, monitor and control workflow deadlines and be flexible.
• Ability to work under pressure with attention to detail.
Ability to learn quickly and work independently.
• Ability to function effectively in a team environment.
• Ability to represent AgencyWorks in a professional manner to clients.
• Ability to maintain positive mental attitude in highly flexible environment.