Deskside Support Technician, Provo Utah

Unisys is a worldwide information technology services and solutions company. Our people combine expertise in systems integration, outsourcing, infrastructure, server technology and consulting with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. Day to Day Work Standard Desktop/Laptop Break/Fix, End-of-Lease refresh and IMAC activity. Position may perform activities in a directed workforce environment handling DTS and legacy calls on a wide range of equipment. Takes routine service calls and performs basic installations. Provides hardware break-fix, troubleshooting, hardware component replacement. Supports low-end document processing products. Performs installs, moves, adds and changes in a client environment. May provide basic deskside support of personal computers and associated software. Handles basic, non-complex products and/or problems. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Technical & Behavioral Skills A+ certification required, NO EXCEPTIONS. OEM certifications (Dell, Compaq, HP, etc.), other certifications and/or training as required. General knowledge of desktop hardware and software including working knowledge of Microsoft applications. Basic troubleshooting and repair ability. Ability to test PC, servers and associated peripherals and/or low end document processor products. Ability to resolve very basic/non-complex problems as required. Basic mechanical skills and understanding of electro static discharge (ESD) procedures. Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school. Client and/or governmental clearance as required. We offer a fully competitive total rewards programs in a Pay for Performance environment, including opportunities for growth and development through Unisys University, an above market vacation policy, tuition reimbursement, competitive health and welfare benefits including medical, dental, life, disability, 401K and (featuring immediate eligibility) and a developing array of work/life benefits.If you are interested in applying for this employment opportunity or exploring similar opportunities, please Apply Online. Unisys is an Equal Opportunity Employer. M/F/D/V. Company:  Unisys Location:  Provo, vo 84602 Status:  Full Time Job Category:  Customer Support/Client Care Company:  Unisys Reference Code:  WB3/M2ON/222116