Global Project Manager

Position title: Global Project Manager Location:Bellevue,WA Status:Full Time - Regular Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of globalization and testing services. Lionbridge combines global resources with proven program management methodologies to serve as an outsource partner throughout a client's product and content lifecycle -- from development to globalization, testing and maintenance. Global organizations in all industries rely on Lionbridge services to increase international market share, speed adoption of global products and content, and enhance their return on enterprise applications and IT system investments. Based in Waltham, Mass., Lionbridge now maintains more than 50 solution centers in 25 countries and provides services under the Lionbridge and VeriTest brands. To learn more, visit http://www.lionbridge.com. Position Description Working within the Lionbridge Global Sourcing and Search Business Unit, this position is responsible for managing a global program for one of our largest Customers. Key aspects of the position include the management and development of a global team to deliver search related projects on time and within scope while developing the program through effective communication within the Customer and Company stakeholder base. Continuous, measurable, improvement in program deliverables, team and customer satisfaction levels are essential to being successful in this role.Position Responsibilities Manage the successful execution of the program across 15+ countries. Build deep technical knowledge of the program, and with every member of the internal team – from a technical, operational, financial, account management and customer focus perspective. Lead, motivate and manage the operational team to ensure optimal results will be delivered on the program. Drive strategic planning, contract execution and SLA compliance, driving quality and innovation, with respect to understanding volume forecasts, program growth and overall program planning. Develop and refine consistent working methodologies and procedures around the program. Responsible for both tracking/reporting of key program deliverables – performance, quality and financial indicators. Serve as main interface between senior Lionbridge and client stakeholders. Forge strong relationship with the customer interfaces, understand the client team dynamic, their business goals, priorities and challenges Develop and manage effective communications with our Customer – focusing on key performance deliverables and program development activities. Act as the escalation point, responsible for arbitration and managing / resolving any issues that arise either within the organisation or with the Customer. Required Knowledge and Skills Proven reporting, financial, analytical and problem solving skills. Experience in managing financial deliverables – budgeting, variance analysis, forecasting and profitability reporting. Demonstrated ability to improve processes/procedures, contributing value to existing projects. Strong organizational, communication and management skills, Possess excellent skills in Microsoft Office, email and internet communications/tools. Working knowledge of current Internet technologies is a distinct advantage. EDUCATION AND/OR EXPERIENCE 3-4 years program management experience required, preferably in Search, Web Technologies or Services or QA industry .OTHER REQUIREMENTS Excellent Customer interface and financial management skills. Must be resourceful, confident and take initiative. Must possess demonstrated leadership, time management, and organizational skills. Strong attention to detail and the ability to maintain group focus on multiple projects. Should demonstrate initiative and follow through. Contact Candidates interested in this position can apply on line at http://lionbridge.apply2jobs.com and reference position number GDT672 .Why LionBridge? As a world leader, Lionbridge will provide you: Opportunities for learning. Lionbridge has strong project management methodologies and industry leading workflow solutions, allowing you to expand your career and skill set. Opportunities for career growth. There are a variety of career paths within Lionbridge. Whether you want to strengthen your technical skills, your management skill or see other parts of the world, Lionbridge provides these opportunities to employees. Opportunities to work with major customers – Lionbridge works with the 10 largest firms in the world and two-thirds of the Global50. Through its worldwide presence, Lionbridge will allow you: To work in a multi-cultural environment. Lionbridge has 50 offices in 25 countries. Many of these offices work collaboratively on projects, exposing our employees to a wide range of cultures and work styles. To travel and work abroad, including in fast-growing countries like China and India Because Lionbridge is technology driven, you will work with: State-of-the art proprietary tools – the industry’s only web based Translation Memory Architecture Diverse expertise across technology platforms. Lionbridge supports client needs in Java, .Net, Mainframe Systems, Test Automation and more…Lionbridge is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status. Agencies – Lionbridge does not accept unsolicited resumes from third party vendors. Only resumes received from contracted agencies/vendors will be considered. Any unsolicited resumes sent to Lionbridge will not be recognized and such agency will have no recourse from Lionbridge.