Human Resources Manager

BackOffice Associates, headquartered in Harwich, MA, is currently seeking a Human Resources Manager responsible for our US and International operations, reporting to the Chief Financial Officer. 

BackOffice Associates has a rich and deep history in SAP® data quality spanning more then a decade.  Our global SAP® implementations have led to the leadership in SAP® data quality related issues and the recognition for our consistency and excellence. 

 

The successful candidate should be a hands-on, energetic, forward-thinking individual that thrives in a fast-paced, entrepreneurial environment.  We are looking for a decisive individual who can function in a highly tactical environment, while maintaining the unique ability to think strategically when required.  A high attention to detail is a must.

 

Bachelors Degree with a minimum 7 years experience is required.  Duties and requirements include but are not limited to the following:

 

Essential Duties and Responsibilities (US and International operations):

§ Administers human resources plans and procedures for company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbooks as well as policies & procedures manuals – for operations both domestic and abroad.

 

§ Maintains compliance with federal, state and international regulations concerning employment.  Partners with employees and management to communicate Human Resources policies, procedures, laws, standards and government regulations.

 

§ Provides timely and relevant reporting of HR-related metrics (e.g., length of service, turnover rates, etc.) with analysis and comparisons to industry benchmarks. Recommends the metrics appropriate and conducive to our industry.

 

§ Conducts all recruitment efforts.  This includes conducting and coordinating interviews, pre-testing, and referring applicants for all positions at Company home office and abroad as necessary. 

 

§ Manages the HR staff as well as evaluating reports, decisions, and results of department in relation to established Company goals. Recommends and develops new processes and practices to effect continuous improvement.

 

§ Manages benefits administration, enrollment, renewals, etc. 

 

§ Responds to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints.

 

§ Handles all performance management including career development and disciplinary action.  Manages the Performance Review program and revises as necessary.  Also trains Management in best practices.

 

§ Handles any and all issues and responsibilities generally associated with the Human Resources function.

 

 

Qualifications & Requirements:

§ Excellent understanding of HR related laws, regulations, and compliance.

§ Analytical— synthesizes complex or diverse information.

§ Problem solving— identifies and resolves problems in a timely manner and gathers and analyzes information skillfully

§ Oral communication— speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

§ Leadership— inspires and motivates others to perform well, accepts feedback from others.

§ Management skills— includes staff in planning, decision-making, facilitating and process improvement; makes self available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.

§ Quality management— looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.

§ Judgment— displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.

§ Planning/organizing— prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

§ Safety and security— actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

§ Able to maintain confidential information.

 

BENEFITS PACKAGE:
Our employees enjoy a competitive benefits package that includes:Medical Health and Dental Insurance Flexible Spending Account: BackOffice Associates sponsored benefit that allows you to pay for certain non-covered medical expenses (such as dental visits) with pre-tax income. (maximum of $3000 per year)Dependent Care Account: can be used to pay for child-care with pre-tax income (maximum of $5000 per year)Life Insurance and Accidental Death & Dismemberment InsuranceLong Term Disability Insurance401K Paid Time Off (PTO)On-site gym

Please submit your resume and cover letter via email to careers@boaweb.com

BackOffice Associates, Inc. is an Equal Opportunity Employer.