Implementation Project Manager for World Leader in Retail Solutions

On behalf of our client, MICROS-Retail, we are searching for a high energy Project Implementation Manager who can work in a dynamic client environment.  In this role you will be responsible for the day to day management of complex services projects and the support of qualified sales opportunities.  This position requires a blend of delivery and client management skills, a background in value-selling to identify business needs and experience developing customized solutions to solve client business problems. 

 

Project Implementation Managers are expected to have a good functional understanding of the design process and associated business and operational functions (Marketing, Merchandising, Manufacturing and Logistics). You must have exemplary communication skills, be extremely responsive to issues, and have the ability to gain the respect of the project team and motivate them through potentially difficult situations.

 

Responsibilities: Lead engagement planning; develop and manage implementation plan for the client, ensuring timely completion and successful delivery according to client expectations and CommercialWare goals.  Assemble, guide and lead Implementation project team responsible for one or more concurrent implementation projects.  The Implementation team consists of Product Consultants, Support representatives, Technical Analysts and Software Test Specialists and may include subcontractors.  Manage workload and utilization of the team. Coordinate resources and processes to achieve engagement work plans. Manage client expectations; monitor and report project performance against milestones. Provide leadership to team members; elicit maximum quality, productivity and effectiveness from team members.Conduct engagement performance assessments. Manage project budgets. Communicate effectively with internal and client senior management, project team members, other staff, and third party consultants.Anticipate roadblocks, assess alternatives, and recommend solutions.Work with peers to share resources to meet services and utilization demands.  Identify future license and services opportunities.Engage with Sales Department during sales process for new and existing accounts.

 

 

Experiences and skills required:Bachelors Degree or equivalent combination of education and experience. 3-5 years project management experience in a software implementation environment Skilled in relationship development and managementStrong presentation, written, oral and interpersonal skills Experience in the retail, web commerce, or distribution industry preferredMember of Project Management Institute, PMP certification preferredProficiency with MS Project, PowerPoint and VisioUp to 30% travel required

 

About the Company:

MICROS-Retail, a division of Micros Systems, Inc., is a leading developer of point-of-service store management software and business intelligence systems for loss prevention, customer solutions and e-commerce integration.

 

Application Process:

To apply for this position, please send contact information, including cell phone number and best time to contact you to:

 

Kat Rocco

krocco@talentretriever.com

781-425-5550x210

 

CANDIDATES WITHOUT A RESUME: If you are interested in learning more about this opportunity, either forward your contact information along with a brief description of yourself to krocco@talentretriever.com or contact us by phone (781-425-5550 or 866-933-9494) to schedule a time to speak.

 

All resumes and information provided will be reviewed and qualified candidates will be contacted promptly for additional evaluation.

 

Talent Retriever LLC has been engaged by MICROS-Retail to conduct the initial sourcing and screening of candidates for this position. Talent Retriever LLC is not a staffing agency and will not distribute your information to anyone other than the client specified in this position. The information you provide will become the property of MICROS-Retail and will be kept confidential.