Inbound SB Pro Representative / 3578965

Experience AppleThere's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description. We are committed to diversity. Apple is an Equal Opportunity Employer. www.apple.com/jobs Position Description:The most admired companies in the world have one thing in common: they stand for something. The world can change, the market can change, their products can change--but their core beliefs remain the same. At Apple we've spent the last few years affirming the values we've always stood for: a passion for design and an unwavering belief in the power of human creativity. You can see it reflected in everything we do and even more so in our people. The SMB Inbound Representative will drive customers to purchase while providing an excellent customer experience. Activities included but are not limited to daily customer interface, lead qualification, influencing buying decisions, directing customers through order processes, owning or channeling customer escalations to appropriate resources and understanding and making recommendations regarding trends in customer needs. This incredible opportunity includes a base and commission. · Must be driven by quota performance and revenue goals.· Qualify and close new and existing business opportunities from inbound calls.· Strong knowledge of enterprise software and hardware businesses.· Ability to understand buying preferences and advise customers of potential business risks.· Provide real time feedback in a dynamic sales environment, and be willing to improvise and enhance processes.· Analyze trends and buying patterns and communicates recommendations appropriately to sales operations and marketing groups. Skill Requirements-2-5 years experience in a sales/commissioned-based role or advanced education-Contact center or consumer retail experience-Excellent closing skill-Proved track record of demonstrated sales success preferred-Excellent verbal & written skills -College Degree Preferred Perk #56: New ways to stretch your mind. No company thinks in as many directions, and on as many levels, as Apple. Mental workouts are a standard part of every workday. Learn more about Apple Inc.