Inside Sales Specialist

 

Founded in 1987, TechSmith is the world’s leading provider of screen capture and recording software for individual and professional use. People everywhere use our products to capture content from their screens in ways that help them communicate more clearly, create engaging presentations for diverse audiences, and analyze product usability and customer experience.

With products localized into five languages and a distribution network of resellers in more than 30 countries, TechSmith’s global reach is continually expanding.Where We Are Located

One of few software development companies in the Midwest, TechSmith is located in Okemos, Michigan. Neighboring cities include East Lansing, home of Michigan State University (MSU), and Lansing, the state’s capital.



Staff Relationship reports to Sales Manager

Hours 11-8, as needed for coverage

Activities:

TechSmith Corporation's Inside Sales Specialists are the voice of TechSmith, working with customers and helping them understand the value in our software. The Inside Sales Specialist works as part of a team, handling large volumes of inbound communication via a variety of technologies. As a result this position requires excellent telephone and written communications skills. A team player with a positive attitude is essential and German or French language skills are a plus.

Responsibilities:Understand and communicate the value of TechSmith products, and how they are used in various customer scenarios Assess a client's business problem and recommend appropriate solutions Opportunity management via customer relationship management application Enthusiastically learn and apply information about new products, features and benefits Support volume sales effort through opportunity identification and escalation to the volume sales team Present and demonstrate TechSmith products Attain and exceed 100% of any assigned individual or team revenue goal Effectively multi-task and excel in fast paced environment Understand key competitors and position our products’ advantages

Qualifications

Required Skills:Must be resourceful, self-motivated, customer-focused and able to work on a team Excellent interpersonal skills for communication inside and outside the company Interest in technology, specifically software applications Teamwork Good organization skills and capability to multi-task Strong critical thinking skills Previous sales or customer service experience a plus Bachelor’s Degree preferred German and French language skills a plus You must be legally authorized to work in the United States.

Compensation: Competitive; based on skills and experience. This is a full-time position with the standard TechSmith benefits package including health insurance and profit sharing. Please include salary requirements with resume and cover letter.

Visit us at  http://www.techsmith.com/