Installations Project Manager

eScription is the pioneer and leader in Computer Aided Medical Transcription. Our intelligent speech recognition software turns clinician dictations into formatted draft documents that medical transcriptions quickly review and edit, often doubling productivity. Deployed enterprise-wide at healthcare organizations throughout the U.S., eScription software is proven to improve turnaround time, increase productivity, and reduce costs of medical transcription, without interfering with clinician workflow.


We are looking to hire a full- time Installation Project Manager to join our team.

An eScription Installation Project Manager performs a broad range of tasks related to the implementation of eScription products at customer sites (medical centers, hospitals, clinics), including managing new and add-on customer implementation projects, providing post-live customer account management, and contributing to the design and improvement of implementation methodology and tools.


• Act as main point of contact and support for the customer during the entire

  implementation and rollout of the system to their organization.

• Work with customer to define project scope and timeline, develop and 

manage project plan and ensure project stays within agreed upon scope and

  schedule.

• Analyze customer requirements to determine optimum workflow and system

  configuration; provide guidance to the customer on workflow and configuration

decisions.

• Train customer testing resources on the system, and provide support to them

during the testing process.

• Coordinate eScription resources to ensure necessary project tasks are

completed on schedule, within budget and in a high quality manner.


• Provide account management to customer during first year post-live, including:

o Scheduling and leading regular communication

o Managing executive contact with customer

o Working with customer to ensure the system is meeting their goals and

  ROI expecations

o Managing account-related activities and add-on projects

• Contribute to department process improvement initiatives; participate in

internal company projects to meet company, department and individual goals.


• BS/BA, PM Certification from recognized institution, or equivalent relevant

  work experience


• Track record of success in project management (healthcare project

  management preferred)
• Competent in project management methodology and tools
• Excellent problem solving, analytical and time management skills
• Excellent interpersonal and organization skills
• Some travel required (approximately 20-25%)


If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=511203-3-423