Messaging Engineer

Messaging Engineer   The Messaging Engineer will be a part of a team that provides administration, support and design of the Microsoft Exchange 2003 email environment throughout North America and worldwide.  We are seeking excellent knowledge of Active Directory and Windows 2003 domains as well as excellent knowledge of Cluster Services and DR procedures.  The Messaging Engineer will provide support of associated client and server based mail systems for the Monster Worldwide business in North America and worldwide.  This position will ensure maximum availability of all mail based resources.  If you thrive on providing excellent customer service at all times, ensuring calls are dealt with efficiently and effectively, prioritizing and escalating issues, apply now!    Essential Functions   To maintain and improve system availability of all email derived services, adhering to policies and procedures. Assist in managing the installation, configuration and administration of all email server infrastructure that supports the business. Assess the impact of email system changes prior to their implementation, minimizing downtime and working with globally dispersed colleagues where appropriate. Provide technical expertise and consultancy to the Wider Monster Technology teams on Windows 2000, Active Directory and Exchange 2003. Help to provide a high quality support experience to the global user base. Assist in the support of a 1000+ Blackberry population. Perform out of hours support as required. Communicate and maintain standards across platforms. Coordinate backup and recovery procedures. Define, publish and operate standard procedures. Capacity planning. Perform hardware and software troubleshooting as required. Maintain excellent relationships with colleagues and customers. Qualifications   Bachelor’s degree in Computer Science, Information Systems or Engineering preferred. Microsoft certifications strongly preferred. (MCSE 2000/2003) Excellent Microsoft Exchange 2003 knowledge required. Excellent Microsoft Clustering Services knowledge required. 5+ years MS OS server and client experience. Experience of production support in a corporate environment. Experience in DR builds and processes Excellent administrative, communication and organizational skills, excellent customer service ethics, attention to detail. Ability to use own initiative and work independently on high-end server issues. Strong team player, prior experience as a team lead preferred. Ability to multitask and drive projects to completion, “Can do” attitude. Enjoy a fast paced environment and address issues with a sense of urgency. Technical expertise required:  Dell server hardware maintenance, Windows 2000/2003, Exchange 5.5 and 2003, Mail Archiving Technologies, Clustered environments, Knowledge of SAN Technology, Experience with Trend/Barracuda/Iron-Port Anti-spam Applications/Devices. Monster Worldwide is committed to providing a safe workplace for all employees. As standard practice in our hiring process and as a condition to employment, it is the policy of Monster Worldwide to conduct a pre-employment / background check. Monster Worldwide is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. Monster is the number one name in online recruitment. With close to 5,000 employees in three dozen countries, industry-leading products and services, a global brand and unparalleled international reach, Monster is the preeminent destination for career and life management. Monster has revolutionized the way people look for jobs and employers look for people. We are passionate about our mission: Bringing people together to advance their lives. Our explosive growth reflects the kind of people who work here: Forward thinking professionals from all industries who offer fresh ideas and share the passion for excellence. Rise to the challenge - advance your career at Monster. View Entire VideoWork at Monster The Monster Worldwide benefits package includes: 3 Healthcare Plan Options 2 Dental Plans Vision Plan Domestic Partner Benefits 100% Company Paid Life Insurance 100% Company Paid Short-Term Disability 100% Company Paid Long-Term Disability 401(k) Savings Plan with Company Match Flexible Spending Accounts Tuition Reimbursement Flexible Paid Time Off Program (PTO) Paid Volunteer Time Charitable Giving