Microsoft Dynamics CRM Consultant

Dynamics CRM Consultant

 

AAJ Technologies is a premier IT solution provider and a Microsoft Gold Certified & Managed Partner.  Since the mid 1990’s, AAJ Technologies has been providing a full range of IT solutions to small and mid-size businesses as well as Fortune 500 organizations.

 

We are seeking outgoing highly motivated professionals to join our team as Dynamics CRM Consultants for our growing Dynamics practice.  As a Dynamics CRM Consultant you will have the opportunity to apply your skills to analyze and document software and/or system functional requirements, perform gap analysis, work with key stakeholders, develop project plans and time lines to successfully deploy solutions, install and configure Dynamics CRM to meet each client’s individual requirements, and provide end-user training and on-going customer support.

 

Position Requirements:The ability to work directly with client stakeholders and end users Evaluate clients' business processes and document plans for improvement Perform business requirements gathering and gap analysis  Design and test custom software modifications Train users Provide client support to solve business problems and technical software issues Participate in multiple implementation projects Support new and existing clients Work with a variety of Microsoft technologies and other tools to solve clients' problems Maintain high level of customer satisfaction Achieve and maintain product certifications

 

Qualifications:

· 2 years CRM software implementation experience

· Installation experience with Microsoft CRM

· Knowledge of all CRM functionality up to release 3.0

· Currently retain or willing to achieve Microsoft Dynamics certifications.  (Microsoft CRM)

· Experience with Microsoft SQL server 2000/2005 and Windows 2000-2003 Server

· Office Experience (Access, InfoPath, Excel, Word templates, etc)

· Experience with similar ERP software is a plus!

· Application software project implementation experience.

· Business consulting, project management, project definition, estimating, proposal writing, and planning skills for engagements

· Experience in Relational DatabasesAccounting background or experience including the ability to: Ability to document requirements and communicate with developers Ability to document business processExperience with other Microsoft Office Products Strong problem-solving skills Bachelor's degree. Degree in accounting highly desirable Ability to meet deadlines. Self directed and motivated Project management skills a plusStrong people skills with customer service focus