PROJECT MANAGER
Qualifications and Required Skills:
· 8+ years of experience with systems integration, and/or internet/web, desktop, Client/Server system implementation and support
· 4+ years of prior large/enterprise wide project management experience
· 5+ years of software implementation management
· Prior experience with box type software implementation(s)
· Has managed a team of 10 or more
· Off shore management experience
· Strong understanding of SDLC Methodology
· Direct management experience including: hiring/firing, performance reviews, coaching and mentoring, etc.
· 2+ year experience in budgeting, financial and organizational governance
· Highly competent with MS Project, Word, PowerPoint and Excel
· Customer management skills for administration, resolving issues and building customer relationships
· External customer relationship management and facilitation skills
· Effective written and verbal communication skills
· Effective listening and problem solving skills
· Ability to respond strongly and positively to challenging work and deadlines
· Work as an integral part of a talented team in a fast-paced, proactive environment
Other Preferred Skills and Experience:
· Masters degree in Computer Science, Information Science, Engineering, Business, or Communication
· PMP Certification
· Health Insurance Industry Experience
· Thrives on managing/motivating teams to deliver
· Enjoys working with the client and producing on time, high quality, on budget results
· Negotiates effectively with client and teams for a successful end result
· Understands (or is willing to learn) quoting, rating, underwriting, enrollment, policy administration, business processes, and how our software works and then guide the client with consultative choices
· Ability to travel up to 75% at times
· Can travel in two week to one month chunks of time during key phases such as requirements confirmation, UAT, etc.
· Enterprise Resource Planning (ERP) implementation experience (e.g. Peoplesoft, SAP, Oracle, etc.)
· Health & Life defined benefit plan administration experience
· General web application development knowledge
· General data communications and network operating systems knowledge
· Willing and able to use personal credit card for own personal business travel expenses and submitting receipts/expense reports for reimbursement
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