Quality Assurance Engineer II

For the past 11 years, eCollege has been improving educational delivery methods by providing enterprise eLearning solutions with innovative technology and high-touch services. eCollege provides an on demand, or Software as a Service (SaaS) learning platform to growing colleges, universities and educational institutions across the globe. eCollege has been recognized as a proven leader in the use of educational technology. Our Course Management System (CMS) was ranked first in customer satisfaction in 2007 in independent research conducted by the IMS Global Learning Consortium. According to leading IT researchers, more than 40% of all software will be deployed with on demand, or Software as a Service (SaaS) models by 2012. If you want to make a contribution to the future of learning and prefer an open-minded approach to work, join the eCollege team! As a Pearson company, eCollege offers competitive benefits in a challenging work environment, steeped in a supporting IT culture.Pearson Education is an Equal Opportunity Employer EOE/M/F/V/D. Do you believe education is one of our greatest assets? Do you want to help support our greatest assets? If you are dynamic and able to deliver the highest level of customer service, eCollege is the team for you! As the only eLearning outsource provider focused on developing full programs, eCollege supports some of the largest and fastest growing online degree, certificate and professional development programs in the country. eCollege has a priority to build our business by investing in our people and being team-oriented, progressive, creative and high-energy. eCollege is currently looking for an experienced, energetic team player to fill the position of Quality Assurance Engineer II.The Quality Assurance Engineer II performs moderately complex testing tasks requiring planning, scheduling, and testing to assure that developed products meet design specifications and are within total quality management limits and standards. May also spend a significant amount of time in performance testing using automated testing tools. The incumbent communicates with product developers and technical support specialists on product issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.'Tests alpha and beta versions of eCollege products;'Create and/or execute functional, application, regression and performance tests using Segue SilkPerformer. May also playback the test scripts using SilkPerformer, analyze the results of those tests and make recommendations for performance improvement of the software product being tested;'Researches and develops an understanding of the marketing requirements for the product features being tested. Including how the users use the features and their performance requirements for the features;'Sets up test plans and test cases for assigned modules, builds test scenarios and automates tests under the direction of more senior analysts;'Investigates and resolves technical issues in the testing process such as identifying data issues through SQL queries and communicate issues with various departments;'Creates test plans and test cases using technical specifications. Test cases as end user, as well as perform back end data validation to ensure usability;'Performs risk analysis through reports given to the Information Technology team to determine what risks are associated with code releases;'Performs database verification, SQL queries to verify products;'Keeps record of test progress and results and reports progress to QA Manager and project team on a weekly basis;'Writes test plans and regression plans for all areas of the system; may also test projects that originate from the IT department (i.e. Migration from IIS 4.0 to IIS 5.0'). EDUCATION and/or EXPERIENCE High school diploma required Bachelors degree in Computer Science preferred with two (2) to three (3) years end user web experience and/or three (3) to five (5) years of testing experience required or, equivalent education and experience to successfully perform the essential duties of the job. KNOWLEDGE, SKILLS AND ABILITIES 'Required: general understanding of the QA process and QA testing. Ability to accurately estimate task durations and meet schedules. Basic experience or knowledge in the following; IE; Windows NT; QA Documentation; Mac OS; Netscape; 'Preferred: understanding and experience using automated testing tools; reporting; load/regression testing tools; knowledge of web functionality and web related languages (HTML, XML, ASP.NET); web development; software development life cycle; Active Directory, JavaScript, VB 6.0, Segue SilkPerformer, SQL, Database Concepts; eCollege or related industry application knowledge and use awareness; 'Strong PC skills including knowledge of MS Project, MS Word, MS Excel, Visio, MS Access;'Ability to be flexible and adapt to any given situation;'Ability to perform multiple tasks concurrently;'Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills;'Excellent organizational and time management skills;'Excellent analytical and problem-solving skills;'Ability to make timely and sound decisions;'Detail oriented;'Ability to work independently and in a team based environment;'Ability to work efficiently in a fast paced environment;'Ability to work under pressure and in high stress situations;'Ability to be self motivated.