Quality Assurance Lead

Bottomline Technologies provides collaborative payment and invoice automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes and transactions involving global payments, invoice approval, purchase-to-pay, collections, cash management and document process automation. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital.

 

Bottomline Technologies offers a great work environment which includes regular employee recognition, extensive health and wellness benefits, Pizza Fridays, and fun family events.

 

 

We will be doing on the spot interviews for this position at our Job Fair on Tuesday, May 6, from 10am – 3pm, at Bottomline Technologies – located at 325 Corporate Drive, Portsmouth, NH  03801

 

GENERAL SUMMARY:

A QA Lead has superior skills in all aspects of software quality assurance, including software technologies and development concepts, QA methodologies and processes, as well as quality metrics and analytics.  He/she possesses the skills to lead QA staff in custom solution projects, design test suites for medium scale software projects, define quality metrics, implement tracking solutions, and provide reports on results.  He/she will also have an in-depth understanding of both business processes used in the Banking industry, as well as Web-based Enterprise software systems.

 TASKS AND RESPONSIBLITIES

1. Lead QA staff on customized projects for medium size client engagements.

2. Client facing, QA liaison with client QA/Test teams.

3. Review and Analyze Functional Specifications and/or related documentation for the software product.

4. Executes Test Scripts, manually, and identify variations from expected results

5. Trouble-shoot problems identified, and communicate results through the issue tracking system

6. Defines and tracks quality assurance metrics such as defect densities, open defect counts, and statistical trends such as defect removal rate

7. Develops, Publishes, and implements test plans and other project documentation.

8. Retest bugs and properly identify potential impacts on other system components (for retest)

9. Work closely with developers to discuss features and test strategies (as well as defects, resolutions, and project plans / activities)

10. Performs inspections and sets quality assurance testing models for analysis of software applications that run in a complex, multi-platform, and client server environment.

11. Mentors other QA analysts and engineers and provides technical leadership

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1.  Lead experience.  Ability to analyze resource needs, delegate, and coordinate a test team of 2-5 QA staff.

2.  Ability to analyze functional specification for completeness

3.  Strong written communication skills. (MS Office skills, specifically MS Excel & Word)

4.  Strong verbal communication and client management skills.

5.  Strong problem solving skills.

6.  Knowledge of software QA processes, methodologies, and statistical analysis (Mercury is a plus)

7.  Ability to perform tests against Web applications, both front-end UI as well as back-end Databases, Application Servers, and Services under multiple operating systems (Unix and/or Windows based)

8.  Test Planning for medium size projects, including resources, test strategies, environments, etc.

9.  Test Scripting and Review (prefer Mercury Test Director/Quality Center & related best practices)



 

EDUCATION AND EXPERIENCE:

· BA/BS in Business or Computer related discipline (Computer Science, Computer Engineering), or equivalent skills & experience. (2 year degree acceptable depending on skills and experience)

· 6-8+ years of software quality assurance experience.