Quality Assurance Lead - Dungeons & Dragons Online®

Turbine, Inc. is the premier creator and operator of massive, persistent online worlds that foster powerful social gaming communities. Turbine has grown to become one of the largest privately-held online gaming studios in North America. Turbine has created some of the world’s most popular and award-winning online games, including The Lord of the Rings Online™: Shadows of Angmar™, Dungeons & Dragons Online® and Asheron's Call®.

Today, Turbine is recognized globally for its industry-leading technology platform, groundbreaking graphics and its unique ability to create and operate massive and persistent online worlds that power thousands of concurrent interactive social gaming experiences. Always looking forward, we are currently gathering the core, key members of the team that will shape the next generation of Turbine online entertainment. We are dedicated to creating multiplatform next generation AAA titles.

Position Summary:
This position is responsible for implementing Quality Assurance procedures to support the test and verification for one or more massively multi-player titles. This includes creating test plans and processes, coordinating QA resources including tools and personnel to affect a successful test pass within the various phases of the project. This is a highly visible role and will be responsible for creating Turbine’s overall DDO test strategy. The positions reports to the Director of QA and is located in Westwood, MA.

Responsibilities:
• Focused testing of daily DDO test builds
• Manage Associate Leads, Testers and any other staff required including off-site test teams
• Assist development team in coming up with best practices for the Production/QA process
• Updates the status and assignment of bugs in the bug database, including work item bugs representing development progress
• Performs ad hoc tests, enters bugs, and gives design feedback
• Assists in maintaining a positive relationship and working with our external publishing partners
• Additional tasks as assigned by the Director of QA.

Requirements & Qualifications:
• A minimum of 2 years Quality Assurance leadership experience with team(s) of at least 10 people
• At least 1 full ship cycle on a AAA Online PC title
• Must be a self-starter and enjoy cross-departmental work
• Experience as liaison to a publisher QA team and off-shore QA team
• Outstanding written, verbal and interpersonal communication skills
• A Bachelors Degree in a computer-related field or equivalent work experience
• Proficiency testing network-based applications (client/server environment)
• Experience with revision control systems, memory checking and bug tracking software

Pluses:
• Previous work on a PC MMO
• Experience playing Dungeons & Dragons Online®