Renewal Specialist - Inside Sales/CRM

About Kintera:
Kintera®, Inc. (NASDAQ: KNTA) provides software as a service to help organizations quickly and easily reach more people, raise more money and run more efficiently. The Kintera Sphere® technology platform empowers The Giving Experience™, and features a social constituent relationship management (CRM) system, enabling donor management, e-mail and communications, Web sites, events, advocacy programs, wealth screening and accounting. In addition, the Kintera Connect™ open platform enables clients and partners to integrate directly with Kintera technology, resulting in the availability of best of breed solutions through the Kintera Connect partner program.

 

Position:  Renewal Specialist

 

Responsibilities:

· Manage a pipeline of renewal opportunities through the entire renewal life cycle

· Deliver results against a renewal quota which includes client and revenue retention metrics

· Assist with renewal forecasting and account planning

· Document and track all renewal activities in company CRM system

· Thoroughly understand current and potential customers’ needs and objectives in order to successfully determine the appropriate solution

· Work closely with sales to maintain consistency in customer communications and pricing

 

Requirements:

· 2 to 4 years sales experience with concentration on customer retention

· Good working understanding of a sales renewal life cycle

· Confidence and ability to interface professionally with a wide spectrum of customers including C-level executives

· Ability to clearly articulate knowledge of Kintera products and services

· Strong business ethics and high integrity

 



 

To Apply: Interested candidates please email resume with salary history and requirement as a Word attachment to ailina.zada@kintera.com